Paul Goodwin
Paul Goodwin at Mercedes-Benz of Lehigh Valley
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Paul Goodwin

General Manager

Mercedes-Benz of Lehigh Valley

3401 Lehigh St
Allentown, PA 18103

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4.6
48 Reviews
4.6

48 Reviews

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48 Reviews of Paul Goodwin

December 20, 2024

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Employee Rating

Excellent service with pick up and return. Rick Spaniix has been my service manager for18 years, he is the best. More

by janecrillyschultz
Service Price Transparency
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Recommend Dealer
Yes
Dec 20, 2024

Mercedes-Benz of Lehigh Valley responded

Jane, thank you for your loyalty and kind words about Rick! We're delighted to hear that you've consistently received excellent service from Mercedes-Benz of Lehigh Valley. We look forward to continuing this tradition with you in the future!

October 22, 2024

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I had a great experience purchasing my car! The Sales team was friendly and helpful! More

by Audrey Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Kim , Travis Kost

Oct 23, 2024

Mercedes-Benz of Lehigh Valley responded

There is nothing better than a great review. Thanks for giving Mercedes-Benz of Lehigh Valley your business, Audrey!

October 10, 2024

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Very curtious , very polite, very professional. They did a great job !!! No problems what so ever. This is how a dealership should be run with respect for the people who have invested in Mercedes. More

by Edho1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience with Mercedes-Benz of Lehigh Valley! We're delighted to hear that our team provided courteous and professional service. We truly value your investment in Mercedes, and we're here to ensure it remains a rewarding one.

September 05, 2024

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Rotated tires but didn’t adjust pressure required a stop T a tire store to correct More

by lessigdavid
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2024

Mercedes-Benz of Lehigh Valley responded

I'm sorry for the oversight regarding your tire pressure. We aim to provide comprehensive service and it's disappointing that we missed a step. Please reach out if there's anything our team can do to assist you moving forward. Thank you, Rex Weaver - Service Director - (610) 967-0827

August 17, 2024

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Very pleasant experience. Attentive to all my questions. Well mannered staff in all areas. Will definitely be going back for maintenance to my Mercedes. More

by babykat1313
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 19, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Lehigh Valley was attentive and well-mannered. We look forward to seeing you again for all your maintenance needs!

August 09, 2024

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Great dealership – great service, exceptional, waiting area, very friendly and very competent. They make service a pleasant experience! More

by caneub
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Spanitz

Aug 09, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley made your service experience pleasant and comfortable. We appreciate your support!

Aug 09, 2024

caneub responded

My pleasure, you guys are awesome!

June 27, 2024

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Thanks a lot for the entire Mercedes team, and thanks Jonathan great help and cooperation and how set up the entire situation , you keep Mercedes number one in the world wide, I will keep driving Merc More

by Nicolask01
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2024

Mercedes-Benz of Lehigh Valley responded

Nicolas, we're delighted to hear that Jonathan and the team at Mercedes-Benz of Lehigh Valley provided such excellent service. Thanks for your loyalty and kind words! Enjoy driving your Mercedes!

May 30, 2024

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They offered a low pressure, stress free purchase experience. Nick was very knowledgeable and answered all of our questions. The entire purchase experience was very positive and I will purchase again More

by mjbucko66
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Martin

May 30, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience with Nick and the team at Mercedes-Benz of Lehigh Valley! We're glad to hear that everything went smoothly, and we look forward to assisting you again in the future.

May 29, 2024

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This was an amazing sales experience, Liz Kim, Travis and Paul Goodwin Thank you so much More

by dmoyer2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Kim

May 29, 2024

Mercedes-Benz of Lehigh Valley responded

We are happy to hear you had a five-star buying experience with Liz, Travis, and Paul! Thanks for taking the time to leave Mercedes-Benz of Lehigh Valley a five-star review. Enjoy the ride!

May 29, 2024

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Employee Rating

Paul and Jonathan were awesome in finding a solution to a problem I encountered. The customer service could not have been better from the dealership. I am very grateful to experience their expertise and ef More

by DeeDee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana

May 30, 2024

Mercedes-Benz of Lehigh Valley responded

DeeDee, we're delighted to hear that Paul and Jonathan provided top-notch service at Mercedes-Benz of Lehigh Valley. Thanks for sharing your positive experience!

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