Paul Goodwin

They offered a low pressure, stress free purchase experience. Nick was very knowledgeable and answered all of our questions. The entire purchase experience was very positive and I will purchase again experience. Nick was very knowledgeable and answered all of our questions. The entire purchase experience was very positive and I will purchase again from them in the future. More

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This was an amazing sales experience, Liz Kim, Travis and Paul Goodwin Thank you so much Paul Goodwin Thank you so much More

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Paul and Jonathan were awesome in finding a solution to a problem I encountered. The customer service could not have been better from the dealership. I am very grateful to experience their expertise and ef problem I encountered. The customer service could not have been better from the dealership. I am very grateful to experience their expertise and efficiency for a quick resolution. Everyone was first class. More

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I don’t know where to begin but wow! I have been looking for a S550 coupe for 5 months to replace my CL550, After doing this for 5 months and speaking to a bunch of different dealers I d I have been looking for a S550 coupe for 5 months to replace my CL550, After doing this for 5 months and speaking to a bunch of different dealers I didn’t feel comfortable buying from, I came across one for sale at Mercedes Benz Lehigh Valley with everything I liked. I am located in New York so wanted information before I purchased the car and made the 2hr and 55min journey . The car was newly listed, As soon as we spoke to Sayed and Jacob I knew this was the experience I wanted to have. Extremely helpful over the phone. Sending me numerous photos of the car to make sure I was comfortable, numerous questions I asked not once did I feel like I was bugging them and nothing but honesty! I was completely confident that they described the car as it was and purchased the car! I arrived there with nothing but open arms from them! They make you feel like family ! The facility is amazing and was exactly the experience I wanted! The car was exactly as described even better !!! The process was super smooth and Donato the finance manager was super friendly and also made me feel very comfortable! I left there with a huge smile and an amazing S550 coupe ! Highly recommend them !!!!! More

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My service exp with Juan an crew, above professional an knowledgeable, great Mercedes experience. Ty knowledgeable, great Mercedes experience. Ty More

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Professional On time Very good work Excellent communication Honest Respectful Very good service Be safe communication Honest Respectful Very good service Be safe More

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High-quality, great facility, and friendly service. I also like their cappuccino, what a great coffee machine! I also like their cappuccino, what a great coffee machine! More

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They O k Ok ok ok ok ok ok ok ok ok ok ok ok More

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If Paul Goodwin is in anyway still associated with this dealership-be sure to steer clear of ever doing business there. One of the most horrible service experiences was with Paul Goodwin. He is incredibly dealership-be sure to steer clear of ever doing business there. One of the most horrible service experiences was with Paul Goodwin. He is incredibly rude & should not in anyway be interacting with customers. No word a lie-he told me he’s been friends with the owner for over 20 years-that their families vacation together, so it really doesn’t matter what a customer thinks. I honestly could not believe anyone would actually say this to a customer with a concern, but this guy actually did. This has a direct impact on the brand of the dealership. If Paul Goodwin is part of the team-go elsewhere so you’ll be treated ethically, with respect and professionalism-dealing with him was insulting and totally out of line and inappropriate. More

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Service person was great. Transport service was great. But-service was VERY overpriced-to the point of being ridiculous. I had a batter replaced & the labor charge was almost Transport service was great. But-service was VERY overpriced-to the point of being ridiculous. I had a batter replaced & the labor charge was almost $300?? It’s difficult to trust this dealership if they’re ripping off customers like this. More

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