Paul Goodwin
Paul Goodwin at Mercedes-Benz of Lehigh Valley
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Paul Goodwin

General Manager

Mercedes-Benz of Lehigh Valley

3401 Lehigh St
Allentown, PA 18103

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4.6
50 Reviews
4.6

50 Reviews

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50 Reviews of Paul Goodwin

February 20, 2025

Dealership Rating
Employee Rating

Excellent dealership Sam is the most professional very positive experience first class excellence best treatment More

by Batt2626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donato Ciampittiello Sales Mgr, Sam Kokosky salesman, Raymond Alvarado finance Travis Kost.

Feb 20, 2025

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Sam provided a first-class experience at Mercedes-Benz of Lehigh Valley! Thank you for sharing your positive feedback, and we hope to see you again soon.

February 19, 2025

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Employee Rating

Juan and the staff at Lehigh valley Mercedes were wonderful. Very accommodating, they listened very well to my concerns and did a great job correcting my problem. Highly recommend using them for all More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony or salesman and Juan Martinez our service advisor

Feb 19, 2025

Mercedes-Benz of Lehigh Valley responded

Steve, thank you for recommending Mercedes-Benz of Lehigh Valley! We're glad to hear Juan and the team provided such accommodating service. We appreciate your support!

December 20, 2024

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Excellent service with pick up and return. Rick Spaniix has been my service manager for18 years, he is the best. More

by janecrillyschultz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Mercedes-Benz of Lehigh Valley responded

Jane, thank you for your loyalty and kind words about Rick! We're delighted to hear that you've consistently received excellent service from Mercedes-Benz of Lehigh Valley. We look forward to continuing this tradition with you in the future!

October 22, 2024

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I had a great experience purchasing my car! The Sales team was friendly and helpful! More

by Audrey Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Kim , Travis Kost

Oct 23, 2024

Mercedes-Benz of Lehigh Valley responded

There is nothing better than a great review. Thanks for giving Mercedes-Benz of Lehigh Valley your business, Audrey!

October 10, 2024

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Employee Rating

Very curtious , very polite, very professional. They did a great job !!! No problems what so ever. This is how a dealership should be run with respect for the people who have invested in Mercedes. More

by Edho1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience with Mercedes-Benz of Lehigh Valley! We're delighted to hear that our team provided courteous and professional service. We truly value your investment in Mercedes, and we're here to ensure it remains a rewarding one.

September 05, 2024

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Employee Rating

Rotated tires but didn’t adjust pressure required a stop T a tire store to correct More

by lessigdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Mercedes-Benz of Lehigh Valley responded

I'm sorry for the oversight regarding your tire pressure. We aim to provide comprehensive service and it's disappointing that we missed a step. Please reach out if there's anything our team can do to assist you moving forward. Thank you, Rex Weaver - Service Director - (610) 967-0827

August 17, 2024

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Very pleasant experience. Attentive to all my questions. Well mannered staff in all areas. Will definitely be going back for maintenance to my Mercedes. More

by babykat1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Lehigh Valley was attentive and well-mannered. We look forward to seeing you again for all your maintenance needs!

August 09, 2024

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Employee Rating

Great dealership – great service, exceptional, waiting area, very friendly and very competent. They make service a pleasant experience! More

by caneub
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Spanitz

Aug 09, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley made your service experience pleasant and comfortable. We appreciate your support!

Aug 09, 2024

caneub responded

My pleasure, you guys are awesome!

June 27, 2024

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Employee Rating

Thanks a lot for the entire Mercedes team, and thanks Jonathan great help and cooperation and how set up the entire situation , you keep Mercedes number one in the world wide, I will keep driving Merc More

by Nicolask01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Mercedes-Benz of Lehigh Valley responded

Nicolas, we're delighted to hear that Jonathan and the team at Mercedes-Benz of Lehigh Valley provided such excellent service. Thanks for your loyalty and kind words! Enjoy driving your Mercedes!

May 30, 2024

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Employee Rating

They offered a low pressure, stress free purchase experience. Nick was very knowledgeable and answered all of our questions. The entire purchase experience was very positive and I will purchase again More

by mjbucko66
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Martin

May 30, 2024

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience with Nick and the team at Mercedes-Benz of Lehigh Valley! We're glad to hear that everything went smoothly, and we look forward to assisting you again in the future.

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