Paul Carpenter | Page 2

Montrose Chevrolet GMC responded

We’re glad to hear our staff was professional and that the process went smoothly. Thank you for your kind words, and we look forward to assisting you with your next purchase. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Montrose Chevrolet GMC responded

Thank you for updating your review. We’re glad our team overcame the initial frustration and finalized your financing quickly. Paul and everyone here appreciate you choosing us for your Subaru Impreza and look forward to assisting you again. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Montrose Chevrolet GMC responded

We appreciate your perfect rating and for trusting us with your Chevrolet Equinox service. It’s great to hear our team’s friendly approach and efficient work made a strong impression. We look forward to helping you again whenever you need us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Montrose Chevrolet GMC responded

We’re glad every visit leaves you feeling well cared for. Paul works hard to keep your GMC 3500 in top condition, and it’s wonderful to know you appreciate his support. Thanks for your continued trust. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Montrose Chevrolet GMC responded

Thanks for sharing about your experience with Montrose Chevrolet GMC. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Montrose Chevrolet GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

Montrose Chevrolet GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Chevrolet GMC. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

Montrose Chevrolet GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

Montrose Chevrolet GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com