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Matt Carpenter

Overview Reviews (38) Inventory (126)

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Matt Carpenter

General Sales Manager

Montrose Chevrolet GMC

2824 N Ridge Road East
Ashtabula, OH 44004

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4.8

38 Reviews

Overview Reviews (38) Inventory (126)

4.8

38 Reviews

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38 Reviews of Matt Carpenter

August 24, 2026

Dealership Rating

Employee Rating

Super satisfied with service! ! Definitely will be returning!! Very professional and I was impressed with thoroughness and quality!! ! Definitely will be returning!! Very professional and I was impressed with thoroughness and quality!! More

by mikeashba

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

Aug 24, 2026 -

Montrose Chevrolet GMC responded

We're glad your Chevrolet Blazer service impressed you with its thoroughness and professionalism. Your praise and five-star rating mean a lot to our service team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 21, 2026

Dealership Rating

Employee Rating

Right after buying my truck I needed a big repair job, Matt helped me out and got me back on the road. Matt helped me out and got me back on the road. More

by drewbrenowitz45

Verified Customer

Recommend Dealer

Yes

Aug 21, 2026 -

Montrose Chevrolet GMC responded

We’re glad Matt could help you with that major repair and get your Toyota Tundra back on the road. Knowing you felt supported right after your purchase means a lot to our service department. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 18, 2026

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Employee Rating

Best service department in Ashtabula county. Quick service, and friendly staff every visit. Ten out of ten! Quick service, and friendly staff every visit. Ten out of ten! More

by autumngould2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

Aug 18, 2026 -

Montrose Chevrolet GMC responded

We’re glad our team delivered prompt, welcoming service for your Chevrolet Trailblazer every time. Hearing that you view our Ashtabula County service department as the best and score us ten out of ten means a lot to our service team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 10, 2026

Dealership Rating

Employee Rating

Very professional service, prompt and courteous. Nice facility and people with all of the necessary equipment. Nice facility and people with all of the necessary equipment. More

by joseph.lepley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

Aug 10, 2026 -

Montrose Chevrolet GMC responded

Knowing that you found our service professional and courteous and that our facility had everything you needed means a lot to us. Thank you for trusting us with service on your Lincoln Navigator L. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 30, 2026

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Employee Rating

The staff were friendly and helpful with the whole process. I wasn’t worried about anything. They all did great!! process. I wasn’t worried about anything. They all did great!! More

by ALDRIDGE72AJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

Jul 30, 2026 -

Montrose Chevrolet GMC responded

Thank you for sharing your experience. We’re pleased our staff helped you feel at ease throughout your service. Paul, Matt, and Todd appreciate your kind words and look forward to helping you again with your GMC. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 28, 2026

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Employee Rating

The dealership was nice and every employee that I interacted with during the buying process was great and helpful. interacted with during the buying process was great and helpful. More

by chuck dilts

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Hostetler

Jul 29, 2026 -

Montrose Chevrolet GMC responded

It’s great to know our team provided helpful service throughout your purchase. Congratulations on your new Jeep and thanks for choosing us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 27, 2026

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Employee Rating

I’ve spent thousands with you guys had my car in for tires and an oil change called me to tell me it would be $500 to change a light bulb that was $200 for part and take an hour. Not sure when you guys tires and an oil change called me to tell me it would be $500 to change a light bulb that was $200 for part and take an hour. Not sure when you guys started charging $300 an hour… then because I declined you charged me $150 screw you guys I’ll never be back. More

by maisy.anthony

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jul 30, 2026 -

Montrose Chevrolet GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 26, 2026

Dealership Rating

Employee Rating

The staff is courteous,work on the vehicle is done with care and the car is washed care and the car is washed More

by kfbohm4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

Jul 28, 2026 -

Montrose Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 15, 2026

Dealership Rating

Employee Rating

Top notch very nice professional and excellent customer service very happy that they help thank you service very happy that they help thank you More

by joshvargo84

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen , Emilee five stare too

Jul 15, 2026 -

Montrose Chevrolet GMC responded

It’s wonderful to hear our team delivered professional assistance. We’re glad you’re enjoying your used Ram 1500 and appreciate your feedback. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 08, 2026

Dealership Rating

Employee Rating

Dealership very comfortable oriented while u wait for service n staff exceptionally friendly. Plan all future four thousand mile tune ups there. Thank u for ur service service n staff exceptionally friendly. Plan all future four thousand mile tune ups there. Thank u for ur service More

by ROSEMEGAN1953

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen , Woman doing billing very nice n professional too

Jul 08, 2026 -

Montrose Chevrolet GMC responded

Thank you for sharing your thoughts. We’re pleased our comfortable waiting area and friendly staff made your Buick Encore GX service visit a positive one. We look forward to welcoming you back for your next 4,000 mile tune up. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

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