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Paul Bonilla

Overview Reviews (127) Inventory (217)

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Paul Bonilla

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Paul Bonilla

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.4

127 Reviews

Overview Reviews (127) Inventory (217)

4.4

127 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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127 Reviews of Paul Bonilla

March 26, 2025

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Employee Rating

Everyone was professional and courteous. The service department did and excellent job. They met all of my expectations. Thank you. The service department did and excellent job. They met all of my expectations. Thank you. More

by berickson493

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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March 22, 2025

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Employee Rating

air suspenson still leaking when the truck sits over nite the compressor come on still leaking the compressor come on still leaking More

by rjv726

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2025 -

Salerno Duane Chrysler Jeep responded

So sorry to hear that! Thank you for bringing this to our attention. We recommend reaching out to our service department if you haven't already so they can assist you further and discuss the next steps to resolve the issue. They would be more than happy to help you get this sorted. Please feel free to contact them at your earliest convenience.

March 08, 2025

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Employee Rating

The service people are always very helpful. Appreciate all their input regarding my vehicles and recommendations. Appreciate all their input regarding my vehicles and recommendations. More

by kim76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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March 08, 2025

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Employee Rating

The service was amazzzzzzzing ! !!!!!!!!! The person at front desk was so welcoming ( so sorry I forgot his name ) It was a fast check in Got a ride home since it was planed for o !!!!!!!!! The person at front desk was so welcoming ( so sorry I forgot his name ) It was a fast check in Got a ride home since it was planed for over 2 hours We were picked up from home when the work was done Love to buy and service the car at your place Will recommend to all the people in my life Keep up with all you do 🙏🏼 More

by lbeker56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Mar 12, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the amazing review! We’re so glad to hear you had such a positive experience with our service, and we really appreciate your kind words about the front desk team. We’ll make sure to pass on the compliment to them!

March 03, 2025

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Great service, quick to check in and was able to get me a ride to work while they did the service. ride to work while they did the service. More

by mryan92082

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Mar 12, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're so glad to hear that you had a smooth and efficient experience with us. It's wonderful that we could get you a ride to work while your service was being taken care of. We always aim to make things as convenient as possible for our customers. If you need anything else, don't hesitate to reach out. Thanks again for choosing us! 😊🚗

March 02, 2025

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Employee Rating

The service department staff is very professional and completed the work as promised and in a timely manner.. completed the work as promised and in a timely manner.. More

by vitons

Verified Customer

Service Communication

Recommend Dealer

Yes

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February 26, 2025

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Another visit, another great experience. Car was ready earlier than expected. Thanks for everything guys. Car was ready earlier than expected. Thanks for everything guys. More

by spizzi429

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Henry Argueta, Sal Zebardast, Mike Salerno, Cory Taylor, Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Feb 28, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your continued trust in us! We’re thrilled to hear that your car was ready ahead of schedule and that you had another great experience. It’s always a pleasure to serve you, and we appreciate your kind words. We look forward to your next visit!

February 25, 2025

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Employee Rating

Fast and friendly service department. Got me in and out. Everyone there was professional and very helpful. Got me in and out. Everyone there was professional and very helpful. More

by zebaholdings

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Feb 28, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the awesome feedback! We're so glad to hear that you had a fast and friendly experience with our service department. Our team works hard to provide professional and efficient service, and it’s great to know we hit the mark for you. We appreciate your support and look forward to helping you again!

February 11, 2025

Dealership Rating

Employee Rating

My first impression was good. I was helped pretty quick and my car was finished earlier than I anticipated. I was helped pretty quick and my car was finished earlier than I anticipated. More

by levynakal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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February 07, 2025

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Employee Rating

Fantastic work from a reliable group of people. The work gets done quickly and effectively The work gets done quickly and effectively More

by rmyers9393

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Feb 10, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for that wonderful feedback. Our team works hard to provide the best customer service possible. Appreciate your review!

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