Patti Railey | Page 11

Great experience Great friendly staff!!! Happy with our purchase!!! Just great people selling an exceptional product!!! Everyone is so friendly and helpful!!! Great pl Great friendly staff!!! Happy with our purchase!!! Just great people selling an exceptional product!!! Everyone is so friendly and helpful!!! Great place to get your next auto!!! More

by CLETA.HARDY Verified Customer Verified Customer

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No one ever answers the phone in the Service Dept . I had t! It took over 9 hours for Service B to be completed on my car. When I questioned that they said they were behind from the day before. As I said , this It took over 9 hours for Service B to be completed on my car. When I questioned that they said they were behind from the day before. As I said , this is my 5 th Mercedes and I have never had this problem with making an appointment or taking that long for service to be completed. I had to call numerous times before anyone answered the phone, I left a message and never was called back for an appointment, You should have someone answering the phone on every call. Or saying hold please and coming right back More

by dancecity Verified Customer Verified Customer

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Had a great experience. Patti Railey was excellent in giving me a through review of my new car!! Everyone that I dealt were very helpful & friendly making it a very easy tran Patti Railey was excellent in giving me a through review of my new car!! Everyone that I dealt were very helpful & friendly making it a very easy transaction More

by MARYPICK1039 Verified Customer Verified Customer

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Great job overall by sales, financial and manager Great assistance before and after buying the vehicle. Patti was awesome and she took a lot of time to go over our car features even when dealership wa Great assistance before and after buying the vehicle. Patti was awesome and she took a lot of time to go over our car features even when dealership wa closed More

by SMILE4DEEPAKS Verified Customer Verified Customer

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Excelent services This is our third car that we bouhgt from Patti, she is a great , funny and very knowledge of. Mercedes car features. Thank you for make our buy a go This is our third car that we bouhgt from Patti, she is a great , funny and very knowledge of. Mercedes car features. Thank you for make our buy a good experience once more time and we hoping to be the last one. Thank you Perez family More

by BORIS.PEREZ Verified Customer Verified Customer

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Excellent Customer Service Staff is always helpful and polite. Being a women I’ve never felt talked down to by any of the staff at MB unlike some of the other competitors in th Staff is always helpful and polite. Being a women I’ve never felt talked down to by any of the staff at MB unlike some of the other competitors in the industry. Merecedes is a very quality built vehicle. It’s never been about a new brand for me but the style and overall value. This is my 2nd and not last MB. Patti sold me both and I cherish her friendliness and knowledge. Always there with any question I might have. More

by TLCJSW0405 Verified Customer Verified Customer

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Great People I love the quality of the vehicles, but Patti is the reason I keep coming back! Super nice and clean dealership! Everyone makes you feel welcome! I love the quality of the vehicles, but Patti is the reason I keep coming back! Super nice and clean dealership! Everyone makes you feel welcome! More

by MELISSA52 Verified Customer Verified Customer

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Wonderful and very helpful The reason I gave the dealership 5 star cause when I came in everyone is very friendly and very welcoming and the sale people are very helpful The reason I gave the dealership 5 star cause when I came in everyone is very friendly and very welcoming and the sale people are very helpful More

by PHUONGPHAMB Verified Customer Verified Customer

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My dealer experience I knew as soon as I drove the Mercedes GLE 350 I wanted one. It was the most comfortable ride I had ever driven. I usually let my husband do all the I knew as soon as I drove the Mercedes GLE 350 I wanted one. It was the most comfortable ride I had ever driven. I usually let my husband do all the dealing on my vehicles. But this experience was amazing. The entire team, especially Patti Railey, made sure I was satisfied with my choice and understood all the features it offered and answered all my questions. I'm completely satisfied. More

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My sales experience Patty Railey provided excellent service and follow up. So far everything has been positive and transparent. They are providing new tires and repairing Patty Railey provided excellent service and follow up. So far everything has been positive and transparent. They are providing new tires and repairing the skirt without my asking. Very optimistic about future experiences with dealership and this certified vehicle. More

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