Patti Kupfer

I have taken three different vehicle for service both routine and unscheduled and have had the best experience dealing with the service department. routine and unscheduled and have had the best experience dealing with the service department. More

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I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thor inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thorough. They were fair with the pricing and transparent throughout the process. One touch I really appreciated was the excellent video they sent me at the end of the visit, which summarized the work performed and included a clear visual inspection of the underbody of the car. It was informative, detailed, and reflected the care and pride they take in their work. Over the years, Autohaus has consistently demonstrated strong ethics in servicing our family’s two BMWs. Their honesty, attention to detail, and genuine care for their customers have earned our trust and loyalty. These are kind, generous people who operate with integrity — a rare and valued combination. We are grateful for their excellent service and will continue to support them wholeheartedly. Ali Mian, MD Chief, Pediatric Neuroradiology Associate Professor of Radiology Barnes-Jewish Hospital / Washington University School of Medicine More

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Very efficient. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. More

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Excellent and prompt customer service with continuous updates on the status of the serviced vehicle. updates on the status of the serviced vehicle. More

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This is the 6th car I have purchased from Autohaus. Bob in Sales and Patti in sevice are excellent. They are the reason I keep going back. Highly recommend both of them. Bob in Sales and Patti in sevice are excellent. They are the reason I keep going back. Highly recommend both of them. More

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Our service advisor Patti was great. She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also perfo She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also performed warranty recall repairs at the same time. More

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I always enjoy coming to have my vehicle serviced here. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. More

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This is the best dealership that I've came across in St. Louis. I wouldn't change it for nothing in the world. They're really like family too me ! Louis. I wouldn't change it for nothing in the world. They're really like family too me ! More

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I was very dissatisfied with the service I received at other dealerships. I was considering selling my car on ebay and switching back KIA. Patti Kupfer was great, the service was great, and I will be back other dealerships. I was considering selling my car on ebay and switching back KIA. Patti Kupfer was great, the service was great, and I will be back. I will never go back to Plaza More

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Patti Kupfer was extremely helpful. She scheduled my repair immediately. The video from the technician was informing and helpful in deciding what needed to be done. She scheduled my repair immediately. The video from the technician was informing and helpful in deciding what needed to be done. More

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