Patti Kupfer

Came in with a flat from a pothole, on my way out of town. Patti immediately started getting me scheduled, but did not have a loaner available. She checked with the valets and asked them to let her k town. Patti immediately started getting me scheduled, but did not have a loaner available. She checked with the valets and asked them to let her know if anything changed. While we were setting up service, a loaner came back in and I was on my way. Patti's attentiveness, willingness to go the extra step, and her dedication to customer service played out in full!! I was ecstatic that I didn't have to make a bunch of new arrangements and was on my way with minimal delay. This is the level of service that sets Patti and the Autohaus team above other dealers. More

Report | Print

Met my expectations! Very professional. Great facilities! The service adviser was very pleasant to work with! Very professional. Great facilities! The service adviser was very pleasant to work with! More

Report | Print

Very professional facility. Super clean and well maintained. All staff extremely helpful and knowledgable. Great experience! Super clean and well maintained. All staff extremely helpful and knowledgable. Great experience! More

Report | Print

Clean and friendly. Service was quick and easy. Waiting area was bright and cheerful. Garage was clean Service was quick and easy. Waiting area was bright and cheerful. Garage was clean More

Report | Print

Everyone is always so helpful and accommodating! Best dealership experience I’ve had so far Best dealership experience I’ve had so far More

Report | Print

The advisor was very nice, & helpful. Schedule was on time. Very nice experience. Would recommend BMW owners to this dealership. Schedule was on time. Very nice experience. Would recommend BMW owners to this dealership. More

Report | Print

the service providers were very helpful and were good at directing their calls. Staff were friendly as well directing their calls. Staff were friendly as well More

Report | Print

The scheduling process was not accurate - they told me a different time and relayed my issue wrong. Once I walked in the door - the problems were corrected different time and relayed my issue wrong. Once I walked in the door - the problems were corrected More

Report | Print

Polite, help, got me out in a timely way. Highly recommend. It is a great dealership Highly recommend. It is a great dealership More

Report | Print

From the time I brought the vehicle in it was a fantastic experience excellent service department I highly recommend Auto Haus BMW of Maplewood experience excellent service department I highly recommend Auto Haus BMW of Maplewood More

Report | Print