Patti Kupfer
Patti Kupfer at Autohaus BMW
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Patti Kupfer

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
488 Reviews
4.8

488 Reviews

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488 Reviews of Patti Kupfer

May 07, 2025

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Employee Rating

Friendly staff and wonderful customer service. This will be my new go to whenever I need service More

by Teend_5
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Service Time
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Recommend Dealer
Yes
May 07, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

May 06, 2025

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Friendly staff, good rates compared to other dealerships. Simple drop off and pickup with loaner car! More

by Todd
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Recommend Dealer
Yes
May 07, 2025

Autohaus BMW responded

Todd, thanks for the review! Our team of professionals is dedicated to providing our customers only the best there is to offer. I'm glad we helped to make your experience such a positive one.

April 28, 2025

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Service department took excellent care of me. Car was fixed and other issues were also addressed at time of service More

by jeffpadousis
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 28, 2025

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

April 26, 2025

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Employee Rating

Staff is always very kind and friendly. The facility is clean and very welcoming. Appreciate the coffee and snacks. More

by brenda.skosky
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your kind words and we're glad you're happy with our snacks/coffee/service. We're here for you anytime.

April 25, 2025

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Employee Rating

Autohaus BMW is superb in every regard. My wife and I are loyal customers, and we couldn't recommend them more highly. More

by Fred
Recommend Dealer
Yes
Apr 25, 2025

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

April 25, 2025

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Employee Rating

Very professional, friendly and efficient. I was in and out of there. Car was done on time. Had such a good experience I bought a hat. More

by scopezilla
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

April 24, 2025

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Everyone was very helpful. They offered me a ride back after I dropped off my car for service. I even forgot my backpack at the dealership and the driver took me back to the de More

by Scott Yam
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Autohaus BMW responded

Thanks Scott, thank you for the great review! Your feedback is appreciated. If there are any other services you need, please don't hesitate to give us a call.

April 23, 2025

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Employee Rating

Top Notch, excellent the staff and the service I have received. The staff was very professional in the way they carried themselves and conducted business. More

by David
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Autohaus BMW responded

Dear David, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again in the future.

April 23, 2025

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I had a good experience. I have a few issues I would like to discuss with the service department. More

by Mr.rayshawnking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Autohaus BMW responded

Thanks for the review! We appreciate that, and we're glad you're happy with our services. We love to continue providing great service to customers like you. Thanks again!

April 22, 2025

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Employee Rating

For a “luxury dealership” I thought the service was poor. The communication was inadequate despite them telling me if I signed up for text, they could keep in touch with me. If my service person was not ther More

by suejmdavis
Service Communication
Recommend Dealer
No
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