Patti Kupfer

Excellent customer service! Special shout out to Marquise and Heather!!!! The whole process was seamless. The unveiling of the new car was special. Patty in Service is excel Special shout out to Marquise and Heather!!!! The whole process was seamless. The unveiling of the new car was special. Patty in Service is excellent too! More

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Service people are really good, but we have had some problems with former salespeople losing documents. problems with former salespeople losing documents. More

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Brittany is great to work with at Autohaus Service! She is friend, professional, and always quick to respond. She is friend, professional, and always quick to respond. More

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Service department always performs in an outstanding manner. I appreciate Patti professional approach to the task at hand. manner. I appreciate Patti professional approach to the task at hand. More

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Great service. The staff is very helpful and efficient. Patti has been a huge help, and always makes sure I am taken care of! The staff is very helpful and efficient. Patti has been a huge help, and always makes sure I am taken care of! More

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Lack of respect for me. Kept calling me by my first name. I am a customer. I asked not to call me by my first name but was refused. In my profession that is considered a per Kept calling me by my first name. I am a customer. I asked not to call me by my first name but was refused. In my profession that is considered a personal insult More

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All staff goes above and beyond from the sales team to the service team they all give great customer service. They strive to make everything right for the customer. the service team they all give great customer service. They strive to make everything right for the customer. More

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Easy to schedule. Helpful service people. I like the summary videos by the maintenance tech. Helpful service people. I like the summary videos by the maintenance tech. More

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Frustrated that the pricing shown did not include labor. Labor almost double my ticket. Understand labor is always going to be a charge but it would have been nice to know upfront. Labor almost double my ticket. Understand labor is always going to be a charge but it would have been nice to know upfront. More

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Autohaus got me in and out for service quickly and got the job done right! All the Autohaus employees were professional and friendly. Service advisor Patti Kupfer is amazing, Brandon Pittman in sales is t the job done right! All the Autohaus employees were professional and friendly. Service advisor Patti Kupfer is amazing, Brandon Pittman in sales is the best and Dani at check-out knocked it out of the park! More

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