Patrick Titshaw
Patrick Titshaw at Mercedes-Benz of Boston

Patrick Titshaw

Service Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
242 Reviews
4.9

242 Reviews

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242 Reviews of Patrick Titshaw

March 30, 2025

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Excellent communication and dedication to my vehicles issues, the speed and quality of repair was unbelievable. First class More

by Jbuck
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 26, 2025

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Patrick is the best! ! ⭐️⭐️⭐️⭐️⭐️ Only have and will take my car Benz dealer. Thank you Herb Chambers!! More

by Tibtengo
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that Patrick provided you with exceptional service at Mercedes-Benz of Boston! Thank you for choosing Herb Chambers, and we look forward to seeing you & your vehicle again in the future!

March 22, 2025

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I finally asked Mercedes-Benz of Boston to replace the 3-cylinder engine in my 2009 Smart Car ForTwo, after about 120,000 miles. The car had a misfiring cylinder 1 for too long, and the car. could not ma More

by hugh_fortwo
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Mercedes-Benz of Boston responded

Hugh, it's fantastic to hear that the team at Mercedes-Benz of Boston helped bring new life to your vehicle. Thank you for trusting us with such an important task and please don't hesitate to reach out if we can be of service again in the future!

February 18, 2025

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I've been dealing with Patrick for years and the dealership in general for over 20 years. It's expensive but that's more a function of Mercedes itself. The availability of a loaner vehicle is a majo More

by auduberry1
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2025

Mercedes-Benz of Boston responded

Thank you for your loyalty and feedback about Mercedes-Benz of Boston! We're glad to hear that Patrick and our team have consistently met your expectations, and we appreciate the mention of our loaner vehicle service. Looking forward to serving you in the future!

February 16, 2025

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Patrick was very concerned with the problem I was having with my Glc300 when I explained the situation and set up an appointment which was convenient for me More

by lordan1958
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Mercedes-Benz of Boston responded

We're glad to hear Patrick was attentive and accommodating with your GLC 300 issue at Mercedes-Benz of Boston. Thank you for sharing your experience! Safe travels!

February 12, 2025

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Highly recommend: Just purchased another car from Stephen Leung at Mercedes-Benz of Boston…Steve always goes over the top to make sure things go well before and after purchase! He has the patience of a saint More

by Soxfan1918
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 13, 2025

Mercedes-Benz of Boston responded

Thank you for the glowing recommendation! We're delighted to hear that Stephen and our team at Mercedes-Benz of Boston provided such exceptional service. We appreciate your continued trust in us, and we're here whenever you need assistance!

February 01, 2025

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Service department was very helpful in addressing our needs , very professional and communicative in all areas More

by Clarkecharlestown
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Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that our service department at Mercedes-Benz of Boston was able to meet your needs with professionalism and clear communication. Thank you for sharing your experience!

January 29, 2025

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This dealership is a first class operation from top to bottom…..exceptionally professional yet cordial ! More

by vinferrara1
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Recommend Dealer
Yes
Jan 29, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that you found Mercedes-Benz of Boston to be a first-class operation! Thank you for the kind words, and we look forward to serving you again in the future.

January 26, 2025

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set up an appointment I was able to see Patrick he was able to help me get my car back in track. He is very professional and here to help…. More

by Shmide
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Recommend Dealer
Yes
Jan 27, 2025

Mercedes-Benz of Boston responded

Shmide, we're delighted to hear that Patrick provided you with professional assistance at Mercedes-Benz of Boston. Thanks for sharing your experience!

January 24, 2025

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I recently had my vehicle serviced at Mercedes Benz of Boston and I was thoroughly impressed by the level of professionalism displayed by everyone on the team. From the moment I arrived, the staff gree More

by Mahmood
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Recommend Dealer
Yes
Jan 25, 2025

Mercedes-Benz of Boston responded

Hi Mahmood! Thank you for sharing your experience with us! We're delighted to hear that Mr. Albert Berisha and the team at Mercedes-Benz of Boston provided such excellent service. Your recommendation means a lot to us, and we're glad everything went smoothly during your visit!

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