Patrick Titshaw
Patrick Titshaw at Mercedes-Benz of Boston

Patrick Titshaw

Service Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
226 Reviews
4.9

226 Reviews

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226 Reviews of Patrick Titshaw

December 20, 2024

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Thank you for such excellent service, Patrick. You definitely made everything looked easy. Happy Holidays!! More

by nguyenk02
Service Price Transparency
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Recommend Dealer
Yes
Dec 20, 2024

Mercedes-Benz of Boston responded

Nguyenk02, we're delighted to hear that Patrick provided excellent service at Mercedes-Benz of Boston. Wishing you a Happy Holidays and many joyful drives ahead!

November 30, 2024

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Attentive to detail and ensures customer satisfaction. Facility is clean and all if the employees are friendly. More

by Georgetsg
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Recommend Dealer
Yes
Dec 01, 2024

Mercedes-Benz of Boston responded

Hi Georgetsg, thank you for highlighting the attentive service and friendly atmosphere at Mercedes-Benz of Boston. We're delighted to know our team made a positive impression on your visit! Have a great ride!

November 27, 2024

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I have had my Smart Car serviced at Mercedes-Benz of Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The More

by hugh_fortwo
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2024

Mercedes-Benz of Boston responded

Hugh, thank you for trusting Mercedes-Benz of Boston with your Smart Car's service needs over the years! We're delighted to hear that our team has consistently provided proficient and courteous care. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 19, 2024

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The service team was accommodating and very helpful in diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. More

by abc9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

Nov 20, 2024

Mercedes-Benz of Boston responded

We're glad to hear that our service team at Mercedes-Benz of Boston was able to assist you effectively and accommodate your needs. Thank you for sharing your experience, and we appreciate your understanding regarding the timing!

November 17, 2024

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The service at Mercedes Boston is always great. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. More

by mxf
Recommend Dealer
Yes
Nov 19, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to know our team always provides professional and patient service. We appreciate your trust in us and look forward to serving you again next time!

November 05, 2024

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The Service Dept and especially Patrick are excellent at HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on More

by jfperroncello
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Patrick and the Service Department at Mercedes-Benz of Boston provided you with honest, efficient service. It's great to know you appreciated the detailed reports and quality loaner vehicles. Thank you for sharing your experience!

October 02, 2024

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The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his More

by Michellereese64
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham, Albert Berisha, Schneider Limose, Edgar Santana, Kim Do , Seth car rentals, polite and accommodating.

Oct 02, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Michelle! We're delighted to hear that Albert made such a positive impression during your recent visit to Mercedes-Benz of Boston. We appreciate the kind words and look forward to serving you again in the future!

October 01, 2024

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It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service. More

by KB
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're happy to hear you're satisfied with the service provided by our team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!

September 13, 2024

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Professional and courteous staff, continuous pertinent communication, excellent timely service, completely satisfied with the experience. Provided a great loner vehicle during service. A+++ More

by Don
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Sep 16, 2024

Mercedes-Benz of Boston responded

Don, we're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston. Thanks for the fantastic review and high praise!

July 29, 2024

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Employee Rating

I enjoy my ride into Herb Chambers in Somerville For service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee s More

by bossafernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Mercedes-Benz of Boston responded

We're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston! It's great that Adelson and Patrick made your visit enjoyable and informative. Thanks for sharing your feedback, we look forward to serving you again!

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