Patrick Hayes | Page 3

Habib was helpful and patient. Explained and showed available vehicles almost within the budget. Finance representative was accommodating and helpful too. Explained and showed available vehicles almost within the budget. Finance representative was accommodating and helpful too. More

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I've been a loyal customer for several years! From Robert Archer, Patrick Hayes, Matt Collins and Cory Hayes and Peter Wong in service to Linda Davis at the reception, everyone is so helpful, pol From Robert Archer, Patrick Hayes, Matt Collins and Cory Hayes and Peter Wong in service to Linda Davis at the reception, everyone is so helpful, polite and most importantly, trustworthy! I have been recommending Archer to my family and friends for years and will continue to to do so without hesitation!👍🏻 Great job, Archer!👏🏻👏🏻👏🏻👏🏻 More

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After two separate visits in which we were provided a documented quote by two different managers, the dealership informed us that they would not honor their quoted price when we decided to buy the car. R documented quote by two different managers, the dealership informed us that they would not honor their quoted price when we decided to buy the car. Robert Archer III, the first person to write up the original quote, claimed that the quote was based off of a lower trim model and he couldn’t match the deal despite the fact that the number originally quoted was right in line with KBB’s fair price and what other dealerships are offering around the nation. The only reason why we didn’t move on this car earlier was because something seemed off about the dealership even during our first visit. Their sales staff is at best lukewarm when it comes to how they treat others and it is now abundantly clear that their financial and managerial staff is a joke. More

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Deceptive dealershipThis dealership deserves its 2.5/5 Deceptive dealership This dealership deserves its 2.5/5 rating. They lied about the actual car price (even though we could check it online), they had Deceptive dealership This dealership deserves its 2.5/5 rating. They lied about the actual car price (even though we could check it online), they had us sign the papers without stating the required advisories-- 72 hour return policy, GAP insurance is optional and they added $1,290 for new car bumper to bumper warranty even though this was a used car with 82,000 free miles left on the warranty. Hated the experience. Stuck with it because they had the car i wanted but can't recommend them. When I called the next day they wouldn't return my call; I had to show up and confront them. When I told them I left something in my trade - in they wouldn't let me back into the old car, saying it already went to auction. It was the next day - they can't send it to auction for 3 days or 72 hours. They were awful. More

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Best auto purchase..... EVER..!!!!! My wife and I drove cross town to see a GLI Archer had in stock and to see what kind of an offer they could make us for our trade. We were met at the My wife and I drove cross town to see a GLI Archer had in stock and to see what kind of an offer they could make us for our trade. We were met at the door by Kirk who was very welcoming and extremely patient with us while we had to call our insurance company to have an insurance card faxed in. Everyone we met was extremely friendly and you could tell that their staff was very close knit - just a different vibe entirely. The very first offer they made us was equal to the best offer we received the day before at another dealer after an hour and a half of haggling.... My wife is extremely conservative and responsible which naturally makes her a tough sale and always inclined to "walk"; but, Patrick was determined to make us an offer that would "knock your socks off" and make your "can't do it yet" into "I can't leave without it" and he did. Every person we dealt with was extremely courteous, friendly and you could tell enjoy what they do. Jeremy explained that MANY of their staff have worked for Mr. Archer for 10 years or more and it shows. I love buying from a family owned business rather than a huge corporation - that still means something to me. In my almost 40 years of driving, I've purchased numerous cars; but, yesterday's experience was the easiest, least stressful and most fun auto purchasing experience of my life. I could not possibly recommend a dealership more highly and if you don't give Archer a chance on your next purchase you will be doing yourself a disservice. C'Mon in and see if you you can out bang me on the gong after you buy...!!! I doubt it. :-)! More

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When my wife and I first started shopping for a car 9 months ago, we stopped at all the dealerships on car row, on Hwy 59 between Beltway 8 and Bissonnet. We were shocked at the cost of 2-3 year old dece months ago, we stopped at all the dealerships on car row, on Hwy 59 between Beltway 8 and Bissonnet. We were shocked at the cost of 2-3 year old decent used cars with high miles and limited warranty, if any at all! After an exhausting 5-6 hours of car shopping that day, we decided to head toward home, only to see one last dealership that we hadn't stopped by yet, Archer Volkswagen. As soon as we pulled onto the lot, my wife said, that's my car (a brand new 2012 Jetta). Sales consultant Johnny Bass greeted us, showed us the vehicle, we made an offer, they accepted the offer, we wrote them a check and picked up the car. The purchase process was hassle free and very enlightening! Since then, we sold the 2012 Jetta back to them recently, and bought 2 more 2013 Jettas, one for each of us, and we love them. We highly recommend purchasing your next new vehicle from Archer Volkwagen. Steve and Linda White More

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Archer Volkswagen has always given me good customer service. This is my number six car from them. Every time I get a great price, integrity, and excellent customer service. The service department rocks service. This is my number six car from them. Every time I get a great price, integrity, and excellent customer service. The service department rocks too. More

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I have bought several cars from Archer VW and I just wanted to take this opportunity to shed some positive light on this dealership in the midst of all these negative reports. Out of all the dealership wanted to take this opportunity to shed some positive light on this dealership in the midst of all these negative reports. Out of all the dealerships that I have ever worked with, they constantly make it so easy to buy a car, service a car, and finance a car. If you have had a bad experience or want a positive one go see Patrick Hayes or his son Cory, they will take great care of you and you will have a friend in the car business that you can trust. I hope this helps. More

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