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Patricia Herrera
Patricia Herrera at Elk Grove Toyota
Refer Me

Patricia Herrera

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.6
7 Reviews

Dealership Experience

3 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

7 Reviews

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7 Reviews of Patricia Herrera

February 18, 2025

Dealership Rating
Employee Rating

Always friendly, personable, and the quality of the workmanship is fantastic. Overall, my experience with Elkgrove Toyota has been very satisfying. More

by Cher.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Elk Grove Toyota responded

Hello, Thank you for sharing this wonderful review online. I am happy to hear you enjoyed your time with our staff here at Elk Grove Toyota. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 13, 2025

Dealership Rating
Employee Rating

Patti was very professional. And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Elk Grove Toyota responded

Hello Jc, Thank you for your kind words about Patti. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2024

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Employee Rating

Very good service and the advisor explained everything in detail I was very happy with the service More

by Heavyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Elk Grove Toyota responded

Hello, Thank you for your business and your feedback. I am glad to hear everything was explained to you in detail. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 01, 2024

Dealership Rating
Employee Rating

Service was great as always. Just no car wash :( and they put declined on my receipt. More

by Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Elk Grove Toyota responded

Hello Mon, I apologize for your experience. I have addressed your concerns with our Service Manager and staff. Whenever you have time to come by we would be happy to take your vehicle through our car wash as long as there is no preexisting windshield or body damage. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

September 07, 2023

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Employee Rating

Service at Elk Grove Toyota is ver efficient and the staff is always very courteous. More

by stephanie3775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2023

Dealership Rating
Employee Rating

Very professional and they always get things done on time. Have not had a problem with this location so far. More

by Dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2023

Dealership Rating
Employee Rating

Easy to make an appoinment and fast service. Great service advisors,friendly staff.Clean and wide waitng area. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Flores , Lauren Addison

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May 09, 2023

Elk Grove Toyota responded

Hi Ryan, Thank you for the awesome review. We truly value you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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