Paolo Castro
Paolo Castro at Mercedes-Benz of Boston

Paolo Castro

Business Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
139 Reviews

My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Herb Chambers Mercedes-Benz of Boston and I look forward to working with you.

5.0

139 Reviews

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139 Reviews of Paolo Castro

December 10, 2024

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Ronald makes your amazing experience amazing and your expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He ca More

by trey.higginsalves796
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Escobar

Dec 10, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Ronald exceeded your expectations at Mercedes-Benz of Boston! Our team takes pride in providing a customer-focused experience, and it's great to know you felt cared for. Thank you for the recommendation!

December 07, 2024

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Our experience leasing a car from Mercedes-Benz of Boston dealership was exceptional, and what truly stood out was the outstanding service provided by Amel Memic. From the very beginning, Amel demonstrated p More

by The Christianis
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chadi Chakar, Amel Memic

Dec 09, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear that Amel provided exceptional service and made the leasing process seamless. Your kind words mean a lot, and we're glad you felt valued throughout the journey. Enjoy your new lease!

November 18, 2024

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This dealership has good cars and the people that work there are very nice people. I like the experience with them and I can’t wait to drive my Mercedes More

by isnoder
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Recommend Dealer
Yes

Other Employees Tagged: Amel Memic

Nov 19, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team made a positive impression and we hope you enjoy every moment behind the wheel of your new vehicle!

September 28, 2024

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Always a pleasure working with Ronald! ! 2nd car with him - and we already started talking about the 3rd one. MB Boston always feels like home whenever I visit! Completely satisfied custome More

by GeeBee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Mercedes-Benz of Boston responded

GeeBee, it's fantastic to hear that Ronald and the team at Mercedes-Benz of Boston have made you feel right at home! We look forward to helping with your third car soon. Thanks for being a loyal customer!

August 06, 2024

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Andy Espinosa is a well driven, balanced, success oriented Sales Consultant at Mercedes Benz Boston who excels at matching custom needs with holistic solutions for any customer. His openness to w More

by sugarwall
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Recommend Dealer
Yes

Other Employees Tagged: Umer Iqbal, Andy Espinosa

Aug 07, 2024

Mercedes-Benz of Boston responded

Thank you for sharing such detailed feedback! We're delighted to hear that Andy provided exceptional service and expertise at Mercedes-Benz of Boston. Your kind words about his work ethic and customer care mean a lot to us. We look forward to serving you again in the future!

July 25, 2024

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Always a great experience with Mercedes-Benz of Boston. I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner d More

by Adriano
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2024

Mercedes-Benz of Boston responded

Adriano, we're delighted to hear that you've had consistently great experiences with us at Mercedes-Benz of Boston since 2009. Patrick and the rest of our team appreciate your kind words and continued support!

January 24, 2024

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Excellent service no hassle pricing good supply of cars and options deal processed quickly without hassle More

by ajs64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kashif Sheikh

Jan 24, 2024

Mercedes-Benz of Boston responded

Hi AJS! We're glad to know that you had an excellent and hassle-free experience at Mercedes-Benz of Boston. We strive for efficient service, so it's great that your deal was processed quickly! Enjoy your car!

January 12, 2024

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Bertrand was very pleasant and informative. Buying a car can be dreadful but this was painless and quite nice. Paulo the finance guy was very efficient and just as pleasant - I would have drink More

by emcrowley1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bertrand Plique

January 08, 2024

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Provided great details and up front discussion on the vehicle. Answered very quickly and kept me informed through the purchasing process. More

by Farmerblvd
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Purchase Time
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Recommend Dealer
Yes
Jan 08, 2024

Mercedes-Benz of Boston responded

We're glad to know that you had a positive experience with our team at Mercedes-Benz of Boston. We always aim for transparency and prompt communication during the purchasing process. Thanks for sharing your feedback!

December 28, 2023

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Employee Rating

I went in to buy a certified pre owned C300. Ryan and Paolo were very welcoming and nice to us, and they helped us with anything we needed. Great service, 4.5/5 total! More

by Sar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ramsingh

Jan 03, 2024

Mercedes-Benz of Boston responded

Hi Sar! It's great to know that Ryan and Paolo were able to assist you in finding the perfect C300 at Mercedes-Benz of Boston. We appreciate your feedback on our service!

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