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Pam Koglman
Pam Koglman at Ken Ganley Ford Parma

Pam Koglman

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
5.0
292 Reviews

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

5.0

292 Reviews

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292 Reviews of Pam Koglman

October 18, 2025

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Employee Rating

Pam and the entire staff were kind, patient and accommodating! Everyone was eager to assist and help to make my experience a positive one! More

by Cindysutton0603
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Oct 18, 2025

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

October 14, 2025

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Employee Rating

Pam Koglman was much more than a sales person: She took the time to help me to understand the features and complexities of my pre-owned Bronco. She was smart, knew the car and the brand inside and out. Low More

by bbutton.1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Oct 14, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 13, 2025

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Employee Rating

I would like to thank Pam Koglman for helping out to buy my lease out. She was very nice. More

by Dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Oct 13, 2025

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 08, 2025

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Employee Rating

I had a great experience. Pam is the best if you need a car, you have to see her don’t ask for anybody else. More

by olivercondell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 08, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 03, 2025

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Employee Rating

Pam Ford was great. Finance screwed me out of my 2024 end of year rebate. More

by msamybradley5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Ruper, Nick Feruito, Tracy Sapienza

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Oct 07, 2025

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Oct 07, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 09, 2025

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Employee Rating

Very nice sales and finance team. Pam was great from the moment I walked in (no appointment) until the moment I drove away with my new Mustang Mach-E. They also worked hard to get me More

by First Ford Ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Sep 09, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

September 06, 2025

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Employee Rating

Pam did a great job with my lease! Professional, thorough and a pleasure to work with. Highly recommend this dealer. More

by Imil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Sep 06, 2025

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

September 06, 2025

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Employee Rating

My dealer, Pam, was wonderful to work with. We were definitely on the same page! More

by patriciakoch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

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Sep 06, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

September 06, 2025

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Employee Rating

Great experience from initial text drive to delivery of vehicle. Would recommend to my friends and family. More

by kayvikki17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

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Sep 06, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 04, 2025

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Employee Rating

Great to work with and would recommend to anyone looking to purchase a Ford in the future! More

by kayvikki17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito, Jeremy Watson

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Sep 05, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

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