Pam Koglman
Pam Koglman at Ken Ganley Ford Parma

Pam Koglman | Page 22

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
332 Reviews

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

4.9

332 Reviews

Write a Review

332 Reviews of Pam Koglman

February 17, 2023

Dealership Rating
Employee Rating

Amazing staff and they help you with your purchase and price range. Very satisfied and happy 😊 More

by mfigueroa962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Tracy Sapienza

Feb 18, 2023

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

February 14, 2023

Dealership Rating
Employee Rating

Had a great experience with this dealership. Very professional and accommodating. Would highly recommend. A1 service More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

Feb 14, 2023

Ken Ganley Ford Parma responded

Bob, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 10, 2023

Dealership Rating
Employee Rating

Thank you Pam for such a wonderful and easy Leasing experience! She worked so hard to do the exact vehicle I was looking for. I recommend Pam to anyone who is looking to lease or buy a vehicle from For More

by Tina Maier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2023

Ken Ganley Ford Parma responded

Thank you, Tina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

February 01, 2023

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Employee Rating

My car has 1247 miles on it and has been taken in for service twice. Not sure if they know exactly how to fix the issue. Asked the service guy to come listen to the sound my brakes are making. He tol More

by Escape2022
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Dave Moga, Nick Seminatore

Feb 02, 2023

Ken Ganley Ford Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly if you would like to discuss this issue in more detail. We appreciate your business and hope to see you again!

January 26, 2023

Dealership Rating
Employee Rating

Pam was friendly and accommodating. I appreciate that she took time to go over all the features, before and after my purchase. I would recommend Pam and Ken Ganley Ford in the future. More

by ryandebiase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jan 29, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

Jan 26, 2023

ryandebiase responded

Thank you

January 23, 2023

Dealership Rating
Employee Rating

Great service! Went above and beyond to figure out what was going on with my explorer. More

by LENTZM303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Seminatore

Jan 24, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

Jan 26, 2023

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 20, 2023

Dealership Rating
Employee Rating

My car a cord edge was titled as a pick up truck this is causing me issues now More

by Jacquelineverdile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: C.J. Overman, John Ruper

Jan 23, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.

January 18, 2023

Dealership Rating
Employee Rating

Nice people Pam was great to deal with no problem with her. Didn't care for the finance guy he didn't like that I was pre qualified and his attitude changed when he found out. I would buy there again. More

by wpowell12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher

Jan 19, 2023

Ken Ganley Ford Parma responded

It's great to hear that Pam and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

Jan 20, 2023

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 06, 2023

Dealership Rating
Employee Rating

Pan and John were extremely helpful during the purchase of our new Mustang Mach E. We got a screw in our tire less than 24 hours after receiving it and without question they replaced it for free. It is unl More

by JOSEPHDRITTER
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Jan 08, 2023

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West.

December 30, 2022

Dealership Rating
Employee Rating

Pam and the team at Ken Ganley Ford West was truly amazing! They kept us updated and informed along the way from placing our order to managing delivery. Pam was super knowledgeable and made learning a More

by Meghan R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Dec 30, 2022

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review, Meghan! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford West!

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