PAT ROE | Page 5

Professional fast service friendly cortious keep uptodate good workmanship clean timely efficient explained everything in writing good workmanship clean timely efficient explained everything in writing More

by ALIMAMEHBARROW Verified Customer Verified Customer

Report | Print

My car was not put back together. I had return it back to place. They did solve the pro I had return it back to place. They did solve the pro More

by JULIA.KEELER67 Verified Customer Verified Customer

Report | Print

Last experience was excellent with gentleman that service me last the time. He was able to fit me in to get an oil change with tire rotation. I didn't mind waiting. The female always told me she couldn't I h me last the time. He was able to fit me in to get an oil change with tire rotation. I didn't mind waiting. The female always told me she couldn't I had to make an appointment and come back. Only reason I come because it convenient. More

by MSKALPNRRT Verified Customer Verified Customer

Report | Print

They check my car from top to bottom make sure everything was right good job was right good job More

by CJJR1944 Verified Customer Verified Customer

Report | Print

Horrible sold me a lemon with over $5000 worth of work . Paying $32,000 for a truck that’s worth $15,000 please go somewhere else to buy you car ,, runnnnnnnnawayvfrom them now runnnnnn Paying $32,000 for a truck that’s worth $15,000 please go somewhere else to buy you car ,, runnnnnnnnawayvfrom them now runnnnnn More

by cutzbyjohnell Verified Customer Verified Customer

Report | Print

I can’t say enough good things about this service department! From start to finish, they went above and beyond to take care of me and my truck. The communication was excellent – I was kept informed e department! From start to finish, they went above and beyond to take care of me and my truck. The communication was excellent – I was kept informed every step of the way, and they made sure nothing was overlooked. They not only handled the issues I came in for but also inspected for anything that might cause trouble down the road and took care of worn items before they became a problem. The service manager,Pat, was absolutely amazing – knowledgeable, professional, and genuinely focused on making sure that the truck I left with would be reliable and dependable. And Becky at the counter deserves a special shoutout! She was friendly, efficient, and top-notch in every way, making the whole process seamless and stress-free. It’s rare to find a team this thorough and dedicated these days. I highly recommend this service department and will absolutely be back for all my future maintenance. There is a reason that their service department is #1 in the state and stays busy. Thank You for being YOU! More

by Mande Verified Customer Verified Customer

Report | Print

The communication and work done on my vehicle was great. . Appreciate how nice everyone was and how nice they are . Appreciate how nice everyone was and how nice they are More

by damianro42 Verified Customer Verified Customer

Report | Print

I’m writing to express serious concern about the service experience with my GMC Acadia (dropped off on July 15th for a fuel-related issue). This was a scheduled appointment I waited over a week for. Yet, I’ experience with my GMC Acadia (dropped off on July 15th for a fuel-related issue). This was a scheduled appointment I waited over a week for. Yet, I’ve received almost no communication since drop-off — only a vague confirmation of the issue I already diagnosed myself. This is day three, and I still have no quote, repair timeline, or any update beyond what I provided at check-in. I was told my car is “in the back of the line,” which defeats the purpose of scheduling in advance. I’ve purchased two vehicles from your dealership and was considering a third, but this lack of transparency and service has made me reconsider. I’d like to request a full update today — including a repair quote and estimated timeline — or I will need to elevate this complaint beyond your location. Sincerely, Andrew Lessig More

Report | Print

I believe this was my 3rd visit at your dealership for different issues. The staff were always welcoming and pleasant. My truck for this visit was for a GMC recall. In about an hour the recall was comple different issues. The staff were always welcoming and pleasant. My truck for this visit was for a GMC recall. In about an hour the recall was completed and I was back on the road. I’m very satisfied with the service here. More

by Jed Verified Customer Verified Customer

Report | Print

Great dealership with great people who make bringing your vehicle in to get worked on pleasant vehicle in to get worked on pleasant More

by BELAIS_CHARLES Verified Customer Verified Customer

Report | Print