Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 33

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
440 Reviews
4.7

440 Reviews

Write a Review

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

440 Reviews of Owen Suarez

December 19, 2022

Dealership Rating
Employee Rating

Amazing service,& they ALWAYS get me in,& out. .. quickly! GREAT SERVICE,COOL STAFF & NICE FACILITY 🤙🏽🤙🏽🤙🏽😁💯 More

by casterwilliams67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 16, 2022

Dealership Rating
Employee Rating

Workmanship on the vehicle was fine. The attention to detail at the service desk needs improvement. The initial communication regarding pricing was acceptable, however, I added an addit More

by leanderg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcy Frye, Felipe Alfaro , Mike Heeney

Dec 16, 2022

Advantage Chevrolet of Hodgkins responded

I appreciate you bringing this to my attention. Please contact me as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 15, 2022

Dealership Rating
Employee Rating

Owen was good. I was surprised that four (4) new tires and an alignment took four (4) hours. More

by pbochniarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this review. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 09, 2022

Dealership Rating
Employee Rating

Unprofessional, they don’t know how to please their customers. They’re careless with your vehicle and waste your time. More

by jro_1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and we would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 08, 2022

Dealership Rating
Employee Rating

recall app owen suarez very helpful and patient impressed with attention to detail thank you More

by HOLDMAN11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 07, 2022

Dealership Rating
Employee Rating

Service was quick and easy. They communicated effectively and gave me accurate estimate for how long it was going to take. More

by andiran6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

andiran6 responded

The communication was amazing.

December 02, 2022

Dealership Rating
Employee Rating

Advantage Chevy in Hodgkins is a great dealership. They have great servicing. I would recommend to friends! More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 01, 2022

Dealership Rating
Employee Rating

The service was good and everyone was so courteous. Mr. Suarez helped me to my car and helped with my walker which was much appreciated. More

by BabsE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 30, 2022

Dealership Rating
Employee Rating

As always I received great service at Advantage Chevrolet. The service tech was very informative and did a great job. More

by bella9642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Felipe Alfaro

Dec 02, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 25, 2022

Dealership Rating
Employee Rating

Owen the service tech was very polite and went out of his way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same servi More

by Tmoe39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Nov 28, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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