Owen Long
Owen Long at W&L Subaru

Owen Long | Page 11

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
321 Reviews
4.8

321 Reviews

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321 Reviews of Owen Long

March 23, 2025

Dealership Rating
Employee Rating

Friendly employees. My car was taken in for service on time. Comfortable waiting area. There was no charge for inspection. I appreciated the car being washed. More

by lgbaysore
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams, Pete Picciurro , Tony Barrenechea

Mar 26, 2025

W&L Subaru responded

Thank you for the review! We're glad you enjoyed the free automatic car wash!

March 22, 2025

Dealership Rating
Employee Rating

The dealership has been wonderful from purchasing the vehicle to servicing the vehicle. They keep you informed every step of the way and take their time answering all my questions. More

by dwheeler2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

W&L Subaru responded

Thanks so much for the 5-star ratings! If you need anything at all just let us know!

March 22, 2025

Dealership Rating
Employee Rating

Like that they wash my car after service. Don't like that you have to make an appointment to have an oil change and tire rotation. No express service. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

W&L Subaru responded

Thank you for the review Ruth, and have a great day.

March 21, 2025

Dealership Rating
Employee Rating

My 3rd Outback purchased at W & L. No pressure sales experience and a customer focused service department. More

by Jody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

W&L Subaru responded

Thank you so much for the repeat business, Jody! We look forward to your next visit!

March 18, 2025

Dealership Rating
Employee Rating

As a courtesy, Owen Long put the blind spot sensor part through warranty, and we appreciate very much that he took the time to do this for us and saved us a lot of money. Owen also offered us a loaner ve More

by jcampkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

W&L Subaru responded

We're very pleased you had a great interaction with Owen in service! If you need anything at all, please reach out to us, we'll be happy to help! And thank you for the review!

March 16, 2025

Dealership Rating
Employee Rating

I was pleased with the work they did on my car. They took the time to show me pictures of the damage that was fixed. I was thankful for the courtesy car. More

by ronib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

W&L Subaru responded

Thanks so much for taking the time to share your feedback online!

March 16, 2025

Dealership Rating
Employee Rating

They are very friendly and take pride in their work and very informative about what is going on with your vehicle. I love their service and they are always willing to help any way they can. More

by Herbie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams, Matt Gilbert, Pete Picciurro , Tony Barrenechea

Mar 18, 2025

W&L Subaru responded

Thank you for your business! Have a great day!

March 14, 2025

Dealership Rating
Employee Rating

W&L is a beautiful and accommodating dealership, with prompt, quality professional service every time. More

by robinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams , Tony Barrenechea

Mar 14, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

March 05, 2025

Dealership Rating
Employee Rating

This is our 3rd vehicle from W&L and won’t be our last! Everyone from sales to finance and service are wonderful! More

by stephj918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

W&L Subaru responded

Thank you so much for the repeat business!

March 02, 2025

Dealership Rating
Employee Rating

Excellent service department the best I’ve ever been to. Everyone was so helpful. I would recommend them to everyone. More

by 49-klutzes-vacuum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams, Matt Gilbert, Pete Picciurro , Tony Barrenechea, Cliff Clymer

Mar 03, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

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