Otto Brantley
Otto Brantley at Toyota On Western
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Otto Brantley

Sales Associate

Toyota On Western

6941 S Western Ave
Chicago, IL 60636

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Otto Brantley

September 06, 2024

Dealership Rating
Employee Rating

friendly convenient informative employees who go beyond their task to help. always available quick to serve. reachable. More

by tracylmorgan930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salazar , Denis Tomsa

Sep 06, 2024

Toyota On Western responded

Hi, Tracy! We always do our best to make sure our customers leave happy. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 14, 2024

Dealership Rating
Employee Rating

Thanks to Jeromy Alvarez, I got to purchase my 2nd new vehicle on my own! Thank you so much for making this transition so smooth and quick! This was the best car buying experience EVER. When you go in, as More

by jessicavento83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2024

Toyota On Western responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Jessica, please do not hesitate to let us know. We are always happy to help!

August 13, 2024

Dealership Rating
Employee Rating

The people are awesome . i really appreciate them for their hard work and dedication to their clients. I have been with this location and I’m happy to be a customer Otto,and t More

by DWILSON257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Salazar , Rudy

Aug 13, 2024

Toyota On Western responded

We are very happy to hear that Otto and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2024

Dealership Rating
Employee Rating

Pleasant experience, I’ve purchased two vehicles so far from here. Both times with Otto Brantley More

by demark19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris

Aug 13, 2024

Toyota On Western responded

Thank you so much for your kind words for Otto, and for taking the time to leave us this wonderful feedback!

June 18, 2024

Dealership Rating
Employee Rating

My experience in selecting a new car and getting it ready and out the door was excellent. More

by shochet
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 18, 2024

Toyota On Western responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Otto met your expectations. Thank you again for choosing Toyota On Western. We look forward to having you as one of our valued customers for many more years to come!

June 07, 2024

Dealership Rating
Employee Rating

Excellent service. Pleasant and helpful. Personality. Work was done in time allotted and he explained everything that was done to car More

by amr824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Bedolla, Gaudencio Chavez

Jun 07, 2024

Toyota On Western responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2024

Dealership Rating
Employee Rating

Service was done in a timely manner, good customer service. Car is under warranty. Working with computerized cars, you have to be careful who works on your car. I've used this dealership for many ye More

by PARKERTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Salazar

Jun 03, 2024

Toyota On Western responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 21, 2024

Dealership Rating
Employee Rating

Customer service was knowledgeable and courteous. Explained the process and how much time it would take for the oil change. Kept me updated on the process throughout the visit. More

by JOHNLESNICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaudencio Chavez

May 21, 2024

Toyota On Western responded

Thank you for choosing Toyota On Western. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again!

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