Osmary Morales
Osmary Morales at Mercedes-Benz of Georgetown
Refer Me

Osmary Morales

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

Contact Me
4.7
31 Reviews

Dealership Experience

3 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.7

31 Reviews

Write a Review

31 Reviews of Osmary Morales

December 07, 2024

Dealership Rating
Employee Rating

Very professional and friendly. Easy to schedule an appointment time and was seen on time. More

by Usmcrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Mercedes-Benz of Georgetown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Georgetown is outstanding, excellent service, professionals with integrity and extraordinary leadership and customer service! More

by Sheila Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Georgetown responded

Hi Sheila, we are so happy to read such a great review about Mercedes-Benz of Georgetown! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2024

Dealership Rating
Employee Rating

I think what I appreciated the most was that Mercedes honored the coupon they provided online More

by samuel.nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Dealership Rating
Employee Rating

The communication from setting up the appointment for my vehicle to picking it up was fantastic! As someone who works in a dealership, communication is a huge deal! Quick turn around time and the car look More

by Lena M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Mercedes-Benz of Georgetown responded

Hi Lena, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

Dealership Rating
Employee Rating

Brought in my car for service , and they could fix it right. Had to leave my car for more than 4 days, buying an expensive car to not be able to drive it .not Worth it. More

by lopez835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Fontenot

Oct 05, 2024

Mercedes-Benz of Georgetown responded

lopez835, I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered due to the extended wait time, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience Adam Fontenot Service Director afontenot@mbofgeorgetown.com

August 29, 2024

Dealership Rating
Employee Rating

The personalized attn is amazing. Communication is timely and effective so you always know what the status with your vehicle. They helped me with an emergency and did everything possi More

by carmenjkaminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Georgetown! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

Dealership Rating
Employee Rating

Thank you Osmary for taking care of my vehicle. Awesome job! I look forward to continuing working with you when needed More

by Francisco_anzures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Mercedes-Benz of Georgetown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

Dealership Rating
Employee Rating

While the waiting area is very nice, I can never get in and out quickly. Always a minimum of a 3 hour wait for the service department. People have busy lives and time is valuable. Let’s streamline the serv More

by trvs567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 19, 2024

Mercedes-Benz of Georgetown responded

trvs567, Thank you for your feedback. We appreciate you taking the time to share your experience. We’re glad you enjoy our waiting area, but we completely understand your frustration with wait times. Your time is valuable, and we apologize for the inconvenience. We’re actively working to improve our service department's efficiency and transparency around repair costs. We value your business and hope to see you again soon under improved circumstances. Pace Bixler General Manager pbixler@mbofgeorgetown.com

July 16, 2024

Dealership Rating
Employee Rating

Osmary, la persona que siempre me ha tocado que me atienda, es muy amable, y educada y sobre todo eficiente, hace su trabajo en tiempo y forma. Dando el plus que hace la diferencia entre un trabajo o More

by ira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2024

Mercedes-Benz of Georgetown responded

Hola Ira, estamos muy contentos de haberte brindado una experiencia tan positiva! Siempre estaremos encantados de ayudarle si surge algo más. Cuidarse!

June 24, 2024

Dealership Rating
Employee Rating

Georgetown Mercedes at its finest! Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? More

by Alice.Kamae
Recommend Dealer
No
Jun 25, 2024

Mercedes-Benz of Georgetown responded

Alice, I appreciate you notifying me about this matter. I’m sorry to hear about the service you received concerning your tire sensors. I’m committed to making things right and regaining your trust as a valued customer. Could you please get in touch with me? I would like to hear more about this and resolve the issue. Thank you, and I will look forward to hearing from you. Adam Fontenot Service Director afontenot@mbofgeorgetown.com

1
...

Dealership Inventory (445 Vehicles)

new 2025 Mercedes-Benz AMG S 63 E car, priced at $200,405
2025 Mercedes-Benz AMG S 63 E
new
Rubellite Red Metallic exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLE 350 car, priced at $67,365
2025 Mercedes-Benz GLE 350
new
White exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz GLB 250 car, priced at $50,115
2024 Mercedes-Benz GLB 250
new
Black exterior
Automatic
Front-wheel Drive
new 2025 Mercedes-Benz C-Class car, priced at $51,050
2025 Mercedes-Benz C-Class
new
Black exterior
Automatic
Rear-wheel Drive
used 2022 Mercedes-Benz AMG G 63 car, priced at $166,589
2022 Mercedes-Benz AMG G 63
used
G manufaktur Jupiter Red exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz S-Class car, priced at $137,100
2024 Mercedes-Benz S-Class
new
Black exterior
Automatic
All-wheel Drive