Osmary Morales

Drew the service advisor is very efficient and we can rely on his advice and professional knowledge and the quality of people associated with the dealership rely on his advice and professional knowledge and the quality of people associated with the dealership More

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Very friendly and did everything to satisfy us. The work on our vehicle was done in an timely manner. The work on our vehicle was done in an timely manner. More

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Fred and the rest of the team were great! They were able to quickly source the parts we needed and get our car back to us in one day! They were able to quickly source the parts we needed and get our car back to us in one day! More

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Our van was taken in and diagnose quickly. The staff was professional and very helpful. Our only concern was the fact that they could not replace the fuel filter due to all the plumbing The staff was professional and very helpful. Our only concern was the fact that they could not replace the fuel filter due to all the plumbing on the underside of the van. But after replacing the battery all seemed good. On our first night out there was a puddle of water under the van. The water did not come from the water hose. We were wondering if your tech caused any leaks when he was investigating the possibility of replacing the fuel pump. More

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Dealership did a good job diagnosing and resolving two problems with my Mercedes C400. They also kept me updated on my vehicle status. problems with my Mercedes C400. They also kept me updated on my vehicle status. More

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Very professional and friendly. Easy to schedule an appointment time and was seen on time. Easy to schedule an appointment time and was seen on time. More

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Mercedes Benz of Georgetown is outstanding, excellent service, professionals with integrity and extraordinary leadership and customer service! service, professionals with integrity and extraordinary leadership and customer service! More

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I think what I appreciated the most was that Mercedes honored the coupon they provided online honored the coupon they provided online More

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The communication from setting up the appointment for my vehicle to picking it up was fantastic! As someone who works in a dealership, communication is a huge deal! Quick turn around time and the car look vehicle to picking it up was fantastic! As someone who works in a dealership, communication is a huge deal! Quick turn around time and the car looked great upon pick up. Nice job to all the key players that helped. Thank you for excellent customer service! More

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Brought in my car for service , and they could fix it right. Had to leave my car for more than 4 days, buying an expensive car to not be able to drive it .not Worth it. right. Had to leave my car for more than 4 days, buying an expensive car to not be able to drive it .not Worth it. More

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