Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 82

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
850 Reviews
4.7

850 Reviews

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850 Reviews of Oscar Vizcarra

September 02, 2021

Dealership Rating
Employee Rating

In the past, service did NOT take 3 hours. Especially for just the 1st maintenance on the vehicle. Also I've been with AL Hendricks for over 7 years and whenever i would take my vehicle for service a complem More

by JUSTBYFAITH5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Oct 02, 2021

Toyota of Coconut Creek responded

I am sorry to hear that your visit took longer than we anticipated. We strive to deliver seamless and efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to work towards improving in the future. If there is anything more I can do to assist you, please don't hesitate to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 23, 2021

Dealership Rating
Employee Rating

The service was very good. The service technician came over took my information took my number very nice very prompt. Then he came into the service room where I was waiting with my key with my paperwork a More

by ERICROSS.FLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Aug 23, 2021

Toyota of Coconut Creek responded

Eric, our team is proud to offer incredibly thorough care at every appointment. We're so pleased to hear that your visit was so satisfactory and we hope we'll see you at Al Hendrickson Toyota next time you're in need of service!

August 22, 2021

Dealership Rating
Employee Rating

10 yrs and 7 cars later. They just lost my future business. But at least the salesman LEO was good. He was great. The goofball taking care of my ppwk. . . . If I have nothing good to say, I won't say More

by SC1
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Leo Butterfield, Jerry Saint Fleur

Oct 02, 2021

Toyota of Coconut Creek responded

I am very sorry to hear about your experience. I would like to learn more about what happened here so I can address this properly and prevent similar situations in the future but I was not able to find your information in the system. Would you please give me a call at your earliest convenience? I will look for your contact details in the meantime. Best, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

August 22, 2021

Dealership Rating
Employee Rating

Excellent and professional customer service. My advisor Oscar Vizcarra is very professional and you can see that he cares about the customers and their needs More

by laverncozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Toyota of Coconut Creek responded

We're so glad our commitment to customer care was clear to you, Lavern. Thank you for trusting Al Hendrickson Toyota with your business, and come back again next time!

August 21, 2021

Dealership Rating
Employee Rating

Excellent service, very reliable, wonderful customer service, very fast, my car was ready before the time they said , I fully recommended your place to my friends More

by JULIOANTONIOPOUMEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Toyota of Coconut Creek responded

At Al Hendrickson Toyota, we do all we can to efficiently complete service for you so you can get back to enjoying your day! Thank you for your support and we hope to see you next time. Take care!

August 20, 2021

Dealership Rating
Employee Rating

Was great, service was quick and easy, didn’t have to bargain with price and my car was repaired well in the same day, thanks More

by NICOLE.EASTER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Aug 20, 2021

Toyota of Coconut Creek responded

Nicole, at Al Hendrickson Toyota, we do all we can to make your service appointments simple for you. We're so grateful that you put your trust in our service team, and for the 5 star review. Thanks so much and take care!

August 17, 2021

Dealership Rating
Employee Rating

Al Hendrickson Toyota is a great and welcome dealership very friendly and helpful. Crevice department is great. I’ll definitely recommend family members and friends to Al Hendrickson. More

by Kerline Adrien
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Butterfield

Aug 17, 2021

Toyota of Coconut Creek responded

Thank you for the excellent review and recommendation, Kerline! We're so glad to hear we've earned your confidence, and we hope to see you again down the road. Be well! - the Al Hendrickson Toyota team

August 16, 2021

Dealership Rating
Employee Rating

Apps in 2018 camary not working nobody at dealership knows what 2 do was told 2 get Apple phone that my galaxy 9 will no longer work with new Toyota app which dont sound right I would like my apps 2 wor More

by Ann mack
Recommend Dealer
No

Other Employees Tagged: Jeffery valdez

August 10, 2021

Dealership Rating
Employee Rating

I asked for them to put air in my tires they didn’t. I was told I needed air filters for my intake and my ac when I just change it myself prior to getting service. I feel like it’s bad faith and I have li More

by DANNYREYNA0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 09, 2021

Dealership Rating
Employee Rating

Oscar is always pleasant and friendly. Service is easy to schedule and customer service is great. I would recommend them to anyone looking for a new or used car. More

by YEYA7CRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Toyota of Coconut Creek responded

Thanks for the kind review! We're happy that Oscar is truly a gem to work with. It's great that you always have a smooth service process. See you when you need us next!

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