Oscar Canales
Oscar Canales at Koons Arlington Toyota

Oscar Canales | Page 15

Asst Service Manager

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.8
193 Reviews

Oscar speaks Spanish fluently.

4.8

193 Reviews

Write a Review

193 Reviews of Oscar Canales

March 07, 2022

Dealership Rating
Employee Rating

I know the service representative Mr Oscar and he is very experienced and always give us good advice and recommendation. More

by Sharan k Barua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Koons Arlington Toyota responded

Thank you for the review. We're glad to be the team that takes care of you, we appreciate it here at Koons Arlington Toyota!

March 01, 2022

Dealership Rating
Employee Rating

The service was good but it could have been better since the shuttle service didn’t meet my expectations More

by Cathysharp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

Koons Arlington Toyota responded

Cathy, thank you for your feedback. While I'm delighted your service was satisfying, I'm sorry you can't say the same about our valet shuttle. I have opened communication with our service team regarding the shuttle process and making sure everyone is on the same page, as well as providing estimated wait times as necessary. Thank you for your feedback. Best, Chelsea Johnson - Customer Relations Manager - 703 522 6000 x 1107

February 19, 2022

Dealership Rating
Employee Rating

Took car in for a 6 month check. The scheduled appointment time was honored. The work was completed in a timely fashion. A job well done. More

by bseidman26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Koons Arlington Toyota responded

Thank you so much for coming to Koons Arlington Toyota! We love to hear that your service visit went smoothly and quickly. Have a great week!

February 16, 2022

Dealership Rating
Employee Rating

Always a quick and easy service at Koons Arlington Toyota, Oscar is my go to guy, always on point! More

by Coogansbluf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2022

Koons Arlington Toyota responded

Thank you for your confidence in Oscar and our team! We appreciate your business and we hope to welcome you back to Koons Arlington Toyota in the future. Drive safely!

February 01, 2022

Dealership Rating
Employee Rating

Thank you Oscar Excellent customer service . Keep it up the great work. It was on time. More

by Ethio123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Koons Arlington Toyota responded

Thank you for taking the time to share! We are so glad to hear that Oscar delivered such excellent service. Drive safely, and we hope to see you back again at Koons Arlington Toyota!

July 14, 2021

Dealership Rating
Employee Rating

Outstanding customer service. Did service on my car ahead of the time given. Provided all information on the service for the car and when service should be done. More

by Luciusb338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2021

Koons Arlington Toyota responded

Thank you for reviewing Koons Arlington Toyota. We're happy to hear that our team provided you with 5-star service and we look forward to taking care of you next time!

April 18, 2018

Dealership Rating
Employee Rating

BEWARE OF THE SERVICE SHOP AT KOONS BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointmen More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 24, 2017

Dealership Rating
Employee Rating

Our family had an excellent experience thanks to the. Yesterday we had my daughter's 2010 Prius serviced at Koons of Arlington. Oscar Canales and the service team provided excellent, thorough, professiona More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Malik Jefferson

February 21, 2017

Dealership Rating
Employee Rating

Outstanding! In and out on time. Wonderful! Everything accomplished. Comfortable waiting area. Friendly and very courteous employees. Have been using Koons se More

by Jorge#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2017

Koons Arlington Toyota responded

Thanks for the review!

February 15, 2017

Dealership Rating
Employee Rating

Great service When getting my car repaired, Oscar C was very professional and informative. He let me know how long it was going to take beforehand, and if I needed More

by lincoln83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2017

Koons Arlington Toyota responded

Thanks for your business and for taking the time to post a review about Oscar.

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