Oscar Alicea
Oscar Alicea at Hyundai of Wesley Chapel
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Oscar Alicea

Porter

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.5
36 Reviews
4.5

36 Reviews

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36 Reviews of Oscar Alicea

March 06, 2025

Dealership Rating
Employee Rating

Very nice experience. Had oil changed and they told us about two recalls that they did on it while we were there. The young gentleman that kept us advised on what was goin More

by BONNIELEECOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Hyundai of Wesley Chapel responded

Thank you, Bonnie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

February 16, 2025

Dealership Rating
Employee Rating

Very pleased with Wesley Chapel Honda. Salesperson was very helpful in explaining all the bells and whistles on this car. Took my car in for it 6000 mile oil change, etc. They took my car More

by REHUS1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

February 02, 2025

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Employee Rating

Awesome job taking care of me 30 mins before closing time to fix my tire More

by LUFRIUMARBLE1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Salerno

Feb 03, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

January 27, 2025

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Employee Rating

Had no issues came right over picked up car did the work about 3 hours later called me and I picked it up everyone was so nice More

by Jerry Willoughby
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Salerno

Jan 27, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Jerry, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

January 26, 2025

Dealership Rating
Employee Rating

Took my vehicle in over a month ago to get an issue fixed under warranty. It was the 3rd time having the vehicle in for the same issue. Was told that they would have to order parts and would call me to bring More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 27, 2025

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Jose Gesmondi Service Manager

January 11, 2025

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Employee Rating

Nothing to complain… I always received the best service…staff are accommodating customers and make them feel welcomed. More

by MOLIVERSPAIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 12, 2025

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Dealership Rating
Employee Rating

My appointment was right on time. The oil change was done in a timely manner and they also cleaned my car More

by RZVONCHENKO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 10, 2025

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

December 28, 2024

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Employee Rating

Jasmine Gave me a great service. But someone that took my car inside was very rude. More

by CHANGARINA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Jasmine Yarwood

Jan 01, 2025

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Jose Gesmondi Service Manager

December 19, 2024

Dealership Rating
Employee Rating

Saleena is the best. I feel comfortable letting this service department work on my car More

by AMOCK5412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 14, 2024

Dealership Rating
Employee Rating

Service advisor was professional and courteous. Assisted in obtaining a rental car. The service technician found the problem and corrected it in a timely manner, Overall a satisfactory experience More

by GPS.886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

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