Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Oscar Alicea

Overview Reviews (28) Inventory (346)

Contact Me

View All Employees

< View All Employees

Oscar Alicea

Refer Me

Oscar Alicea

Porter

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

Contact Me

4.7

28 Reviews

Overview Reviews (28) Inventory (346)

4.7

28 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Oscar Alicea

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

28 Reviews of Oscar Alicea

December 19, 2024

Dealership Rating

Employee Rating

Saleena is the best. I feel comfortable letting this service department work on my car I feel comfortable letting this service department work on my car More

by AMOCK5412

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Telon Gumbs, Tom Caruso, Sarita Alzate

Report | Print

Dec 20, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 14, 2024

Dealership Rating

Employee Rating

Service advisor was professional and courteous. Assisted in obtaining a rental car. The service technician found the problem and corrected it in a timely manner, Overall a satisfactory experience Assisted in obtaining a rental car. The service technician found the problem and corrected it in a timely manner, Overall a satisfactory experience. More

by GPS.886

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Dealership Rating

Employee Rating

3 hours for an appointment oil change ridicules. Work on you systems. Get better managing customer time Work on you systems. Get better managing customer time More

by Fgrunewald

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Craig Battinell, Sarita Alzate

Report | Print

Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Dealership Rating

Employee Rating

Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. comfortable sitting area. Thank you for being here. More

by IBETTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Alexander Chaplin, Craig Battinell, Tom Caruso, Sarita Alzate

Report | Print

Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

December 03, 2024

Dealership Rating

Employee Rating

Pedro was wonderful in all respects. Hope to have him next time. Merry Christmas all . Hope to have him next time. Merry Christmas all . More

by rebgrant

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell

Report | Print

Dec 04, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

November 13, 2024

Dealership Rating

Employee Rating

Sat in line when we arrived to be acknowledged and checked in for 15 minutes, watching techs run around looking busy but just going in circles not appearing to get much accomplished. Jasmine was alrig checked in for 15 minutes, watching techs run around looking busy but just going in circles not appearing to get much accomplished. Jasmine was alright but other persons in waiting area were getting updates re: service status. We got an update when we sought Jasmine out and asked questions. More

by mona.heger

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Yarwood

Report | Print

Nov 15, 2024 -

Hyundai of Wesley Chapel responded

Mona, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

November 06, 2024

Dealership Rating

Employee Rating

Pedro was very helpful and I was very pleased with his customer service! I love my Hyundai! customer service! I love my Hyundai! More

by jleegonzalez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pedro

Report | Print

Nov 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you! Pedro and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 24, 2024

Dealership Rating

Employee Rating

Very attractive, people polite nice jobs, l just want say thanks everybody for help us thanks everybody for help us More

by Lopes.woxiton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Telon Gumbs, Tom Caruso, Sarita Alzate

Report | Print

Oct 25, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 05, 2024

Dealership Rating

Employee Rating

Super friendly great fast service won’t go any where else!!!!only place I’ll go else!!!!only place I’ll go More

by bdunn6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Alexander Mana, Justin Diaz, Alexander Chaplin, Justin Crouch, David Fernandez, Telon Gumbs, Tom Caruso, Sarita Alzate

Report | Print

Oct 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

Dealership Rating

Employee Rating

I was very pleased. They were all pleasant people and very nice. Your complimentary food and drinks were excellent. They were all pleasant people and very nice. Your complimentary food and drinks were excellent. More

by Idamaewilliams1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Craig Battinell, Tom Caruso, Sarita Alzate

Report | Print

Oct 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

Dealership Inventory (346 Vehicles)

2025 Hyundai Santa Fe | new

$36,350

2025 Hyundai Santa Fe

new

Ecotronic Gray exterior

Automatic

Front-wheel Drive

$36,350

View Vehicle Details

View Details

2025 Hyundai Santa Fe | new

$46,545

2025 Hyundai Santa Fe

new

Rockwood Green exterior

Automatic

Front-wheel Drive

$46,545

View Vehicle Details

View Details

2021 Hyundai Elantra | used

$15,312

2021 Hyundai Elantra

used

Intense Blue exterior

CVT

Front-wheel Drive

$15,312

View Vehicle Details

View Details

2022 Acura MDX | used

$34,491

2022 Acura MDX

used

Majestic Black Pearl exterior

Automatic

All-wheel Drive

$34,491

View Vehicle Details

View Details

2017 Honda CR-V | used

$18,273

2017 Honda CR-V

used

White exterior

CVT

Front-wheel Drive

$18,273

View Vehicle Details

View Details

2024 Hyundai Elantra | new

$25,305

2024 Hyundai Elantra

new

Abyss Black exterior

Automatic

Front-wheel Drive

$25,305

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.