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Oscar Alicea
Oscar Alicea at Hyundai of Wesley Chapel
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Oscar Alicea

Porter

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Oscar Alicea

December 19, 2024

Dealership Rating
Employee Rating

Saleena is the best. I feel comfortable letting this service department work on my car More

by AMOCK5412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Telon Gumbs, Tom Caruso, Sarita Alzate

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Dec 20, 2024

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 14, 2024

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Employee Rating

Service advisor was professional and courteous. Assisted in obtaining a rental car. The service technician found the problem and corrected it in a timely manner, Overall a satisfactory experience More

by GPS.886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2024

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

December 06, 2024

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Employee Rating

3 hours for an appointment oil change ridicules. Work on you systems. Get better managing customer time More

by Fgrunewald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Byrd, Craig Battinell, Sarita Alzate

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Dec 08, 2024

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

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Employee Rating

Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. More

by IBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Alexander Chaplin, Craig Battinell, Tom Caruso, Sarita Alzate

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Dec 08, 2024

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

December 03, 2024

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Employee Rating

Pedro was wonderful in all respects. Hope to have him next time. Merry Christmas all . More

by rebgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Worrell

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Dec 04, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

November 13, 2024

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Employee Rating

Sat in line when we arrived to be acknowledged and checked in for 15 minutes, watching techs run around looking busy but just going in circles not appearing to get much accomplished. Jasmine was alrig More

by mona.heger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Yarwood

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Nov 15, 2024

Hyundai of Wesley Chapel responded

Mona, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

November 06, 2024

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Employee Rating

Pedro was very helpful and I was very pleased with his customer service! I love my Hyundai! More

by jleegonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro

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Nov 08, 2024

Hyundai of Wesley Chapel responded

Thank you! Pedro and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 24, 2024

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Employee Rating

Very attractive, people polite nice jobs, l just want say thanks everybody for help us More

by Lopes.woxiton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 25, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 05, 2024

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Employee Rating

Super friendly great fast service won’t go any where else!!!!only place I’ll go More

by bdunn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Byrd, Alexander Mana, Justin Diaz, Alexander Chaplin, Justin Crouch, David Fernandez, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 07, 2024

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

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Employee Rating

I was very pleased. They were all pleasant people and very nice. Your complimentary food and drinks were excellent. More

by Idamaewilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Craig Battinell, Tom Caruso, Sarita Alzate

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Oct 01, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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