Orlando Cruz
Sales & Leasing Manager
Southern Mazda Newport News
12602 Jefferson Ave
Newport News, VA 23602
Dealership Experience
8 yrs, 3 mos
Specialties & Trainings
Mazda Sales Certified
67 Reviews
Write a Review67 Reviews of Orlando Cruz
October 09, 2024
It's easy to schedule your service with them. Service department employees are very nice and friendly. I don't have experience with car buying from them. Bought my car with the previous owner, wi Service department employees are very nice and friendly. I don't have experience with car buying from them. Bought my car with the previous owner, winners circle. But think that southern Mazda is better, they are giving free oil changes for life, which I missed out on. Overall car dealers want to take advantage of the customer. Just have to do your homework before going to the dealership. Never sit down and hassle over the price at the dealership. Do it from your home before showing up. Compare with others. Finance with your bank if you need to finance. Sell your old car on your own, you will get so much more money. More
Other Employees Tagged: Toney Richards
October 04, 2024
Very good but cut down on time some (respect customer time more ) I had just gotten off work so I was very tired but other then that the service was really great time more ) I had just gotten off work so I was very tired but other then that the service was really great More
Other Employees Tagged: Toney Richards, Lauren Farless, Joshua Green, Stephen Fletcher , Benjamin Fronkier
September 17, 2024
Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! They helped me get into a much better car and it was a delight to work with them! More
Other Employees Tagged: Toney Richards, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher , Benjamin Fronkier, Anton Smith, Amber Maynard
August 24, 2024
Southern Mazda provides excellent service and has a professional staff. Their prices are very competitive and no high pressure sales. professional staff. Their prices are very competitive and no high pressure sales. More
Other Employees Tagged: Stephen Fletcher
August 22, 2024
Decent experience. Service after the sale is lacking...poor communication and follow up on customer requests after the sale. I'm still waiting on my license plates ~ 3 Service after the sale is lacking...poor communication and follow up on customer requests after the sale. I'm still waiting on my license plates ~ 3 weeks after I took delivery with no actionable follow up by anyone at the dealership despite my inquiries. More
Other Employees Tagged: Anton Smith, Anthony Ray
August 17, 2024
Overall the service was great and employees professional and courteous. It took a bit longer than expected but not bad. They did have to correct one minor issue before I left and did so without hesitation and courteous. It took a bit longer than expected but not bad. They did have to correct one minor issue before I left and did so without hesitation More
July 28, 2024
Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More
Other Employees Tagged: Toney Richards, Kaylyn Brakefield, Carlos Santiago
June 04, 2024
Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. He got my car in earlier than scheduled so I could get on the road for work. More
Other Employees Tagged: Toney Richards, Kaylyn Brakefield, Lauren Farless, Cierra Roye, Joshua Green, Stephen Fletcher , Tracy Broomfield, Cleon, AJ
June 04, 2024
I absolutely love everything about this dealership. From the service department to the sales people everyone has a genuine desire to help out with whatever you need. Josh in particular was very friendl From the service department to the sales people everyone has a genuine desire to help out with whatever you need. Josh in particular was very friendly and helpful, and showed me every feature I could possibly want to know on my new car. I will be coming back here for my future car needs. More
Other Employees Tagged: Joshua Green
June 01, 2024
I have purchased 2 Mazda's from this dealership and love the service and the respect from everyone who works there. I have recommended this dealership to my family and friends. I will continue to due busin the service and the respect from everyone who works there. I have recommended this dealership to my family and friends. I will continue to due business with them. More
Other Employees Tagged: Toney Richards, Cierra Roye, Joshua Green, Carlos Santiago , Ayden Stern,Cleon Skinner