Onan Tabardillo

Nick was kind, knowledgeable and prompt. He made the car buying process as easy as possible. He made the car buying process as easy as possible. More

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I initially selected the car I was interested in on Coulter Cadillac's Tempe website. It turned out to be at the Phoenix location, so there was a little confusion initially. The day of my appointment w Coulter Cadillac's Tempe website. It turned out to be at the Phoenix location, so there was a little confusion initially. The day of my appointment was extremely busy at the dealership, so the sales manager, Kyle Stevens, handled everything regarding the sale from start to finish. He was fantastic in every respect. I picked up the new Lyriq 4 days later, and Linda Daub spent quite a bit of time with me getting me familiar with all of its functions. I have since had follow-up calls from both Kyle and Linda to check in with me to see how things were working out with the car, and if I had any questions or concerns. I was very happy with both of them, and would definitely recommend Coulter Cadillac to anyone. More

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My experience at Coulter Cadillac started off horrible. We were working with Eric on a Cadillac XT6 that we drove over an hour on Saturday to see and found out 5 minutes before arriving that it had sold. We were working with Eric on a Cadillac XT6 that we drove over an hour on Saturday to see and found out 5 minutes before arriving that it had sold. We had discussed numbers and everything the day prior and told him we lived over an hour away. He didn’t even have the courtesy to call and tell us even though he knew we had a long drive and he said he would see us tomorrow. We only found out by calling him and telling him we were almost there. Instead of saying why not come look at other vehicles he just left us high and dry. We decided to stop in at the dealership anyways since we had drove all that way and luckily we had the pleasure of working with Dureen who turned our experience into a great one. She went above and beyond to ensure that we were pleased with the vehicle and made the process go very smooth. If it wasn’t for Dureen I don’t think we would have given our business to Coulter Cadillac after Eric’s horrible unacceptable customer service. People like Eric make buying a vehicle a stressful and unpleasant experience. I’ve never had such a great experience with buying a vehicle as I did while working with Dureen. She took the time to go over the car and how everything worked on it. She was very knowledgeable about everything and was very apologetic about our experience with Eric. If you’re looking to buy a vehicle I’d highly recommend working with Dureen More

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Our recent new car purchase at Coulter Cadillac in Phoenix was one of the smoothest transactions we’ve had purchasing a vehicle. The GM, Paul Glans, made everyone feel welcomed as if you’re part of t Phoenix was one of the smoothest transactions we’ve had purchasing a vehicle. The GM, Paul Glans, made everyone feel welcomed as if you’re part of their family. His professionalism, friendly demeanor and positive attitude showed in the entire staff we interacted with. Dureen Olson, our Sales Consultant, was very knowledgeable and took the time to explain the smallest details of our new car. It always takes us a long time to decide, but Dureen was very patient. She showed us various options that fit our wants and needs. We never once felt pressured to make the purchase. Olan in Finance did a great job explaining the paperwork and our different options. We highly recommend Coulter Cadillac! More

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Car buying is a tedious process, but our 8th and final dealer was Coulter Cadillac which reminded me what a great car buying experience should be line. Bill Durst was knowledgeable and transparent, and an dealer was Coulter Cadillac which reminded me what a great car buying experience should be line. Bill Durst was knowledgeable and transparent, and answered from a Buyer perspective. He also was open when he thought there were options or considerations that we should add and subtract. At once my wife and I felt at ease, and we found a vehicle that works great for our family. Am appreciative of their professionalism and will certainly be back again. More

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Was greeted with a warm welcome and had the feeling of being at home with the hospitality. being at home with the hospitality. More

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This was absolutely the best car buying experience! Bill was terrific. He made the entire process easy and enjoyable, if you could even think that was possible in a dealership and car purchase. I w Bill was terrific. He made the entire process easy and enjoyable, if you could even think that was possible in a dealership and car purchase. I was on the phone for less than 10 minutes and had all my questions answered. Bill did not pressure me and simply let me know when he was available to help. I received all the information about the vehicle promptly to my email with all my options. The next day I was making the arrangements to get my new car. I am from out of state, and Bill thought of everything, from me being picked up at the airport to being ready to give me personal service when I arrived. He came out to greet me and had each step arranged. I was treated exceptionally. The manager came out to thank me afterwards. I love my new vehicle and am so grateful they made this process simple and seamless for me. Thank you! More

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I bought a vehicle here for the first time in 2022 and there's a reason I just got my next one from there today. Actually, many reasons. Every single person that I have worked with at the dealership is on there's a reason I just got my next one from there today. Actually, many reasons. Every single person that I have worked with at the dealership is on the ball. From sales to service to management, literally-it's everyone that made me want to come back. 5 stars isn't enough and I am not exaggerating, which is why I send all of my friends here. I appreciate everyone's hard work and dedication there to take care of customers, it's certainly a lost art these days. They make the buying process so incredibly easy. Thank you to everyone at Coulter. Sam Mendoza, Wes Pogue, Roberto Garcia, Paul Glans, Onan Tabardillo and anyone I missed (which I did and I apologize). More

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Jesús made purchase process smooth and simple. Definitely would recommend to go here for your next vehicle purchase. Would definitely come back and buy again from them. Onan From finance was very Definitely would recommend to go here for your next vehicle purchase. Would definitely come back and buy again from them. Onan From finance was very helpful and friendly. More

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Jon Bierd was extremely helpful and made the process go smoothly. Alan was also helpful in assisting to make sure we got a good deal. smoothly. Alan was also helpful in assisting to make sure we got a good deal. More

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