Omead Anwar

The drop-off and pick-up process was simple and efficient. Communication was great and addressed all of my concerns. efficient. Communication was great and addressed all of my concerns. More

by viggense Verified Customer Verified Customer

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My experience with Omead and the service team at Niello Audi is always exceptional and my 50K mile services was no exception. I appreciate the professionalism and the high quality of the work. Thanks! Audi is always exceptional and my 50K mile services was no exception. I appreciate the professionalism and the high quality of the work. Thanks! More

by SHANNON Verified Customer Verified Customer

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Omead is great as always. The repairs were completed in a timely manner and communication was consistent. The repairs were completed in a timely manner and communication was consistent. More

by viggense Verified Customer Verified Customer

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Jacqueline and Cain were both super helpful and thorough with no pressure making the experience comfortable and easy. with no pressure making the experience comfortable and easy. More

by ANNARICCIMADDEN Verified Customer Verified Customer

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I gave everyone a 5 star review. I will give no further feedback in the future if you continue to require this text section to accept my feedback. I will give no further feedback in the future if you continue to require this text section to accept my feedback. More

by FPELZ Verified Customer Verified Customer

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Outstanding customer service, would highly recommend Niello . Thank you for taking the time to go the extra mile with my needs. Niello . Thank you for taking the time to go the extra mile with my needs. More

by labluem Verified Customer Verified Customer

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Omead is so professional, friendly, he follows up back, and explain thing thoroughly, Niello Audi they always provide Good service, generally they have friendly staff and explain thing thoroughly, Niello Audi they always provide Good service, generally they have friendly staff More

by SALAMDOUGLAH Verified Customer Verified Customer

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Great service and nice dealership that is clean and comfortable. The sales people are always friendly and helpful too. comfortable. The sales people are always friendly and helpful too. More

by EENMELANIE Verified Customer Verified Customer

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Everything was handled with my warranty and James kept me updated throughout the process. Niello Audi is always professional updated throughout the process. Niello Audi is always professional More

by GGAJRM Verified Customer Verified Customer

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We only needed a decal (etron) for the charging door to be put in and were told it would take less than 15 minutes. After 15 minutes we were told it was done and we were waiting on paperwork. After 30 mi be put in and were told it would take less than 15 minutes. After 15 minutes we were told it was done and we were waiting on paperwork. After 30 minutes we asked if the paperwork was ready, no just 5 more minutes. Dain went and helped another customer for 20 minutes. After waiting over an hour, Dain put the paperwork through (taking less than 2 minutes) and we were allowed to sign and leave. Seemed like low situational awareness and that we could have been pushed through much more quickly all things considered. More

by MOLLY.MESSNER Verified Customer Verified Customer

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