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Omead Anwar
Omead Anwar at Niello Audi
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Omead Anwar

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
102 Reviews

Dealership Experience

6 yrs, 7 mos

4.8

102 Reviews

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102 Reviews of Omead Anwar

February 25, 2025

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Employee Rating

OMEAD always delivers an excellent customer service! He always goes above and beyond. OMEAD never fails to update me about the status of my vehicle if the repairs is needed URGENTLY or can wait till n More

by cynthiaspaez
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Workmanship
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Recommend Dealer
Yes
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Feb 25, 2025

Niello Audi responded

Thank you for taking the time to share your feedback with us, Cynthia. We work hard to make sure our guests have an exceptional experience. We will share your comments with Omead and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 06, 2025

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Employee Rating

Great customer service! Explained concerns and identified paw prints on the engine. Helpful identifying potential problems. More

by erikac77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Jan 06, 2025

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 28, 2024

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Employee Rating

Omead provided friendly, knowledgeable service information, kept me updated on timing while I waited, and included tire rotation and balance. Very pleased. More

by GINACROW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2024

Niello Audi responded

Thank you, Gina! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Omead met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 28, 2024

Dealership Rating
Employee Rating

Easy to get in and out. Omead is great to work with. I have 2 audis, they service them both. More

by TRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

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Dec 31, 2024

Niello Audi responded

Thank you, Trent, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Omead and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 25, 2024

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Employee Rating

It was a great experience bring my vehicle in for service and get a recall done within a day. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Niello Audi responded

Thank you for your business and this review, David. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 24, 2024

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Employee Rating

The dealership has a welcoming atmosphere. All staff were friendly and compassionate. The service was timely and well executed. More

by MNESMIYAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milana Savchenko

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Dec 27, 2024

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 24, 2024

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Employee Rating

Omead very knowledgeable and helpful! We appreciate him very much. Thank you to him ant to Niello Auto. More

by acondrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant, Jennifer Lowenstein, Erin Loud

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Dec 27, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Omead delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 20, 2024

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Employee Rating

Dane was wonderful - detail oriented, kind and always able to answer my questions on my 2018 Q3. Thanks! More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Dec 21, 2024

Niello Audi responded

Thank you for your review and kind words for Dane! Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 15, 2024

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Employee Rating

Service rep Amead not good at following up or explaining the issues with my car. More

by sandhiker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 19, 2024

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2024

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Employee Rating

Omead is amazing, extremely helpful, knowledgeable and prompt. I recommend both him and Niello Audi’s service department very highly. More

by K Faz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Alicia Hart, Erik Carr, Scott Bunker, Dain Bryant, Jennifer Lowenstein , Dee Browning, Steve Browning, Rachel Raschein

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Dec 09, 2024

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omead and our team here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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