Omar Martinez

My service experience could not have been better. Everything went like clockwork. The loaner was clean, ready and easy to transfer my belongings into. My car was fixed under warranty, promptly. Everything went like clockwork. The loaner was clean, ready and easy to transfer my belongings into. My car was fixed under warranty, promptly. More

by DAVE@NEXXTENTERPRISES.COM Verified Customer Verified Customer

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Pleasant service experience, my loaner was ready for me to take, so I didn't wait too long to take, so I didn't wait too long More

by EPOLAKOFF Verified Customer Verified Customer

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Very nice customer service Knowledge of the issue And professional, I will write them five star service professional, I will write them five star service More

by 216740A Verified Customer Verified Customer

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As an owner of multiple Mercedes over the years, I have never had such a level of quality care in service. Omar was attentive, responsive, proactive, his timeliness with feedback was exceptional. I now c never had such a level of quality care in service. Omar was attentive, responsive, proactive, his timeliness with feedback was exceptional. I now can't imagine taking our cars anywhere else for service. More

by DJACKSON26 Verified Customer Verified Customer

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Mr. Bateman and all involved were beyond professional, I was kept abreast every step of way involving my vehicle, things were done in a timely manner. was kept abreast every step of way involving my vehicle, things were done in a timely manner. More

by TIFFATEE Verified Customer Verified Customer

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Great service dept, all the advisors are very knowledgeable about the repairs your car may need. Nice waiting area as well(very well kept & clean) knowledgeable about the repairs your car may need. Nice waiting area as well(very well kept & clean) More

by GRON765 Verified Customer Verified Customer

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The dealership is very nice and friendly, A helpful and a comfortable place to wait for your vehicle hike it’s getting serviced, Easy to get a loaner car. a comfortable place to wait for your vehicle hike it’s getting serviced, Easy to get a loaner car. More

by SHEILAA173 Verified Customer Verified Customer

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I was visiting from out of town and noticed sudden shaking and difficulty accelerating. I called and made appointment for next day Omar and staff got me and in diagnosed problem which was a cylinder shaking and difficulty accelerating. I called and made appointment for next day Omar and staff got me and in diagnosed problem which was a cylinder misfire and faulty spark plug which I just had changed by my dealer in Rhode Island! Problem fixed by the next day under warranty and on my way Thank you very much More

by WGLAZIER Verified Customer Verified Customer

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Awesome service and very professional. knowledgeable of types of mb service for appropriate maintenance to fit customers vehicle and safety needs. knowledgeable of types of mb service for appropriate maintenance to fit customers vehicle and safety needs. More

by TJGVN Verified Customer Verified Customer

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Excellent and friendly service. Omar was knowledgeable, efficient and courteous with a sense of humor. As always, car was serviced and returned spotlessly clean. Omar was knowledgeable, efficient and courteous with a sense of humor. As always, car was serviced and returned spotlessly clean. More

by JWEIR2 Verified Customer Verified Customer

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