Olivia Guzman
Olivia Guzman at Heiser Chevrolet
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Olivia Guzman

Finance Manager

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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5.0
14 Reviews

Industry Experience

13 yrs, 11 mos

5.0

14 Reviews

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14 Reviews of Olivia Guzman

November 12, 2024

Dealership Rating
Employee Rating

Top the staff was very kind and understanding they nice they understood what I was looking for and the amount of money I was looking to spend I would tell family and friends know about the dealership. More

by cathieshortyone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Koss

Nov 18, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 05, 2024

Dealership Rating
Employee Rating

They were very helpful in what we were looking for. Took the time to answer all the questions that we had. More

by cbaref50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Shepard

Nov 05, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2024

Dealership Rating
Employee Rating

Flawless deal, for the most part had some issues resolved on my vehicle. Still another issue I have to address More

by tkreblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 21, 2024

Dealership Rating
Employee Rating

Everything went great nice dealers with decent knowledge on the vehicals and easy to work with the cash counting people are slow and in accurate minus that I definitely would buy another vehical from them e More

by tylerschlaeger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Koss, Stephan Carlin

Jul 23, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Greg was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

July 02, 2024

Dealership Rating
Employee Rating

All parties were very professional and easy to work with. This is now the second vehicle that I have sourced from this dealership and both times have been a good experience. More

by jamesejohnson77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton

Jul 08, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 24, 2024

Dealership Rating
Employee Rating

Very nice people, nice dealership, no hassle to work with. Zach, Will and Olivia made the process go smooth More

by Silvia Mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Taft , Will Darden

Jun 24, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 19, 2024

Dealership Rating
Employee Rating

It was a great experience. Very helpful and easy to understand everything! I would highly recommend! More

by vdieringer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Shepard

Jun 24, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 06, 2024

Dealership Rating
Employee Rating

Great experience, I worked with Greg Koss and he helped me find a car that was in budget and worked great! More

by rileytesch4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Koss

Jun 06, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 19, 2024

Dealership Rating
Employee Rating

Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was tol More

by rickprice71.rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

May 02, 2024

Dealership Rating
Employee Rating

THE DEALERSHIP WAS VERY NICE TO WORK WITH AND DIDNT PUSH FOR A SALE. THEY ANSWERED MY QUESTIONS AND RESPONDED TO MY E-MAILS AND TEXT MESSAGES.WE CAME BACK TO THIS DEALER BECAUSE BACK IN 2009 WE HAD A GOOD More

by garykbass
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Shepard

May 03, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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