Dealership Experience
19 yrs, 8 mos
Industry Experience
27 yrs, 9 mos
Specialties & Trainings
GM Mark Of Excellence Award Winner
176 Reviews
Write a Review176 Reviews of David Shepard
June 05, 2024
The most amazing dealership Ever! Everyone was so very HELPFUL,FRIENDLY and KNOWLEDGEABLE! I highly recommend Heiser Chevrolet!! Everyone needs to have this experience in their Life. Everyone was so very HELPFUL,FRIENDLY and KNOWLEDGEABLE! I highly recommend Heiser Chevrolet!! Everyone needs to have this experience in their Life. More
Other Employees Tagged: Brad Sterling, Zach Taft, PJ Geboy, Megan Shulta
May 19, 2024
Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was tol After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was told by Dave this was a new trade in and we didn't check it for cosmetic issues just safety. Hmmm you mean you checked it cosmeticlywgen when got traded in to evaluate price for trade in, and them did not fix the bumper only to pass it on to me the sucker. Not a gd way to keep customers. When telling my friend Jorge at solos body shop who you sold a b4and new truck to also had issues with paint problems but ya didn't know he owned a body shop and tried screwing him as well.when I pulled in to talk to Dave was told he would talk with his manager to see what they could do....been weeks now. This dealership will say and do anything to get the deal don't and won't do a xxxx thing when the customer is unhappy was told you bought a used truck. If I wanted a xxx I would have went to the corner used car dealership. I came here to heisler and paid twice as much for their xxx. More
Other Employees Tagged: Andy Schallitz, Andrew Arndt, Nicole Darling, Olivia Guzman
May 02, 2024
THE DEALERSHIP WAS VERY NICE TO WORK WITH AND DIDNT PUSH FOR A SALE. THEY ANSWERED MY QUESTIONS AND RESPONDED TO MY E-MAILS AND TEXT MESSAGES.WE CAME BACK TO THIS DEALER BECAUSE BACK IN 2009 WE HAD A GOOD FOR A SALE. THEY ANSWERED MY QUESTIONS AND RESPONDED TO MY E-MAILS AND TEXT MESSAGES.WE CAME BACK TO THIS DEALER BECAUSE BACK IN 2009 WE HAD A GOOD EXPERIENCE WITH DAVID SHEPARD THEN. WE ARE HAPPY WE DID. More
Other Employees Tagged: Olivia Guzman
March 26, 2024
I came in looking for a truck and Dave showed me one. I liked it. I bought it and the process was incredibly simple. I liked it. I bought it and the process was incredibly simple. More
Other Employees Tagged: Olivia Guzman , Jordan McGee
March 22, 2024
I mention some concerns about the windshield wipers stop working in the middle of a thunderstorm and water sipping through the center console of the truck. Instead of checking the truck out they just checke working in the middle of a thunderstorm and water sipping through the center console of the truck. Instead of checking the truck out they just checked for any recalls. I was expecting more to be done. It’s very disappointing to be paying so much money each month and get a poor service. More
Other Employees Tagged: Brad Sterling
March 14, 2024
This is our 3rd vehicle from Heiser. We will always come back. Great customer service. We will always come back. Great customer service. More
Other Employees Tagged: Brad Sterling
March 12, 2024
Sales man was great, service department not so much. Sales man very helpful, took time to show and explain options. Sales man very helpful, took time to show and explain options. More
Other Employees Tagged: Brad Sterling, Megan Shulta
February 28, 2024
First Off, Great Staff All Around! Quick Responses, Top Notch Sellers, Clean, Job Done Well, Snacks (but should be free) Coffee, Water, Area Quick Responses, Top Notch Sellers, Clean, Job Done Well, Snacks (but should be free) Coffee, Water, Area More
Other Employees Tagged: Jason Clark, Daryl Smith, Amy Elertson, Jordyce Heizmann
January 16, 2024
I had a problem with being overcharged for a 2021 Chevy Equinox premium the Blue Book value said it was about $17,000 Equinox premium the Blue Book value said it was about $17,000 More
Other Employees Tagged: Jason Clark, Greg Koss, Daryl Smith, Steven Shelton, Amy Elertson, Will Darden, Jordyce Heizmann