Obed Santiago
Obed Santiago at Executive Chevrolet
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Obed Santiago

Sales Manager

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.8
117 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

27 yrs, 3 mos

4.8

117 Reviews

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117 Reviews of Obed Santiago

March 06, 2025

Dealership Rating
Employee Rating

Carlos listened to what I wanted in a car and price . Excellent customer service !! I highly recommend him . More

by SWTNSS222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Santiago, Mary Gallagher

Mar 07, 2025

Executive Chevrolet responded

We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Shaun Woodward General Manager

February 27, 2025

Dealership Rating
Employee Rating

My experience with Executive Chevrolet over the years has been very positive. Staff are friendly, polite, and always professional. Service has been great, and timely. I always encourage friends and family More

by MURPHYJANET74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper, Mark Valerio

Feb 28, 2025

Executive Chevrolet responded

Thank you so much for your excellent review, Janet! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

February 21, 2025

Dealership Rating
Employee Rating

Friendly staff and high quality service. I will definitely be back for future maintenance needs. More

by tyjakubisyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

February 11, 2025

Dealership Rating
Employee Rating

The purchase of my Eqionox was very smooth with this dealership and Obed's yeam. More

by marliselangan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Executive Chevrolet responded

Marlise, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Shaun Woodward General Manager

February 03, 2025

Dealership Rating
Employee Rating

Folks were friendly and good to deal with. However, the product knowledge was not what I would have expected. More

by JBREEN68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Santiago, Mary Gallagher

Feb 04, 2025

Executive Chevrolet responded

We are happy to hear that you felt our staff was friendly and were good to deal with. We are disappointed to hear that the product knowledge did not live up to the expectation. I would love the opportunity to discuss this further with you to find out where the holes were with the product knowledge. We pride ourselves in our professionalism, that goes for the experience we provide and our passion for our products. Please reach out to me directly at your convenience. Best Regards, Shaun Woodward General Manager 203-493-5822

February 02, 2025

Dealership Rating
Employee Rating

Every thing was so effortless and smooth. From them contacting me after I searched for the vehicle I wanted to the test drive and the financing. Everyone was so nice and professional. I would More

by LEONILESCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Executive Chevrolet responded

Here at Executive Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Woodward General Manager

January 30, 2025

Dealership Rating
Employee Rating

I got what I was settling for but truck has a scrape I didn't know about and window shades were falling off didn't come with fresh oil change roof of truck wasn't washed at all upon receiving the truc More

by MINIONE51163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Santiago, Mary Gallagher

January 30, 2025

Dealership Rating
Employee Rating

Dealership has been great. But I have some concerns over the issue with my 4 month old 2025 new car that has a leak which should not have happened snd can’t be fixed for weeks More

by DALLASKIM29
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio , Sorry but I do not know who the person was who actually looked my leak. It is still leaking and leaving stains everywhere I park including my driveway which I don’t care for.

Jan 31, 2025

Executive Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kevin Galante Service Manager

January 27, 2025

Dealership Rating
Employee Rating

They make you wait a very long time negotiating the sale . The new truck had a scratch that exposed metal on the rear bumper which I informed Carlos prior to the sale and after the sale, told him I neede i More

by RRICKT20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Santiago, Mary Gallagher

Jan 27, 2025

Executive Chevrolet responded

We're sorry for the experience you had with us. We would like to resolve the issue with the rear bumper. I have tried to reach out to you directly. Please contact me back when you have moment to discuss this further. Thank you, Obed Santiago Sales Manager 203-493-5828

January 21, 2025

Dealership Rating
Employee Rating

We are repeat customers and had a fantastic experience last time, but not this time. Our salesperson Kristin was difficult to work with and it was a struggle to get straight answers about the cost and ter More

by WWARWICKAPT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 23, 2025

Executive Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to rectify the situation as you are a returning customer of ours. Our General Manager Shaun will be reaching out to you directly when he returns. Team Executive Chevy Sales

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