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Ben Bender
Ben Bender at Executive Chevrolet

Ben Bender

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.6
74 Reviews
4.6

74 Reviews

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74 Reviews of Ben Bender

July 17, 2026

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Employee Rating

I have bought 4 new Chevys from this dealer. Each one had all the services done at the dealer. I have found them to take the car on time, it’s ready when promised, the work was done well, and th More

by AL_LINDBLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Max Pieper, Mark Valerio

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Jul 17, 2026

Executive Chevrolet responded

Thank you for choosing Chevrolet with us four times and trusting our service team. Shaun and our technicians are glad to have your Blazer EV ready when promised and to deliver the professional care you expect. We appreciate your loyalty and look forward to assisting you again. Shaun Woodward General Manager

June 30, 2026

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Employee Rating

customer service and overall attention to detail was top notch. Being a paralyzed vet and a business owner they were kind enough to allow me to use a desk for my laptop while i waited. More

by SCOTTIEWHEELS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Mark Valerio

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Jul 01, 2026

Executive Chevrolet responded

Thank you for highlighting our attention to detail during your Chevrolet 3500 service. Shaun was glad to set up a workspace so you could stay productive while you waited. Shaun Woodward General Manager

June 25, 2026

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Employee Rating

Very good service and support . Was kept informed of what was going on . Everyone was pleasant! More

by Creativesisters98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2026

Executive Chevrolet responded

Thank you for letting us know our service team kept you informed and provided friendly support during your Chevrolet Colorado’s visit. Ben and our team appreciate your kind feedback and look forward to assisting you again. Shaun Woodward General Manager

June 25, 2026

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Good customer service. Text reminder for appointment and texts on Progress of vehicle throughout the service appt More

by cbrennan7723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2026

Executive Chevrolet responded

It’s great to hear the text reminders and progress notifications made your Chevrolet Equinox service more convenient. We appreciate you sharing this feedback. We look forward to assisting you again. Shaun Woodward General Manager

June 12, 2026

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Employee Rating

Had appointment waited over 2 hours and they never set tire pressures or other normal oil change things just oil and filter More

by JAYBRINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Max Pieper

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Jun 13, 2026

Executive Chevrolet responded

Hi Jay, Thank you for giving us an opportunity to fix this situation. We apologize that this is the experience you had with our service department. We look forward to rectifying this and getting you situated. Thank you, Executive Chevy Service Team

June 06, 2026

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Great service and great workers! Easiest buyout process ever! Kellen made the process smooth and easy as can be! More

by dltrj25
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Cerra Terrill-Rodriguez, Sarah Elliott, Kellen Vrlik , Alyssa who was in Finance helping you guys on loan from executive Honda 5/5 as well

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Jun 06, 2026

Executive Chevrolet responded

Thank you for your 5-star review. We’re delighted the buyout process for your used Chevrolet Trax was so seamless and that Kellen made everything easy from start to finish. We appreciate you choosing us and look forward to assisting you again. Shaun Woodward General Manager

June 02, 2026

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Employee Rating

They performed work for which they billed my insurance company $20,000, and now my air conditioner isn't working—and the very same dealer that damaged it refuses to fix it. More

by RIGOTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 02, 2026

Executive Chevrolet responded

Thank you Mr. Torres for taking my call. I am glad you are giving me an opportunity to correct the situation. I look forward to getting your A/C repaired this Thursday. I apologize once again. Thank you, Shaun Woodward General Manager 203-493-5822

May 26, 2026

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Employee Rating

Was clean location service person was friendly and the wait wasn’t too much! Happy with my experience More

by n.pellot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper, Mark Valerio

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May 26, 2026

Executive Chevrolet responded

It’s a pleasure to know you found our facility clean, enjoyed friendly service, and had a timely wait. We appreciate you trusting us with your Chevrolet Suburban and look forward to helping you again. Thanks for sharing your experience! Shaun Woodward General Manager

May 20, 2026

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Employee Rating

Exceptional communication and service. Fairly priced and extremely easy to work with. They don’t sell you anything that you don’t need in the service department. Very friendly when you wal More

by Jeff88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

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May 20, 2026

Executive Chevrolet responded

Thank you for highlighting our team’s clear communication and fair pricing. We’re glad the service on your Chevrolet was straightforward and that everyone greeted you warmly. We appreciate your trust and look forward to assisting you again. Shaun Woodward General Manager

May 04, 2026

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Employee Rating

Did not perform service requested. Asked for complete battery check. Just did the voltage test and visual inspection. More

by BRIAN.HULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 05, 2026

Executive Chevrolet responded

Good morning, We are sorry to hear that we did not facilitate, that you made, with regard to your battery. A service writer just reached out to you and left a voice mail. If we can provide any further information, in regard to the service or if we can help in anyway, please do not hesitate to reach out. Respectfully, Executive Chevy Service Team

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