Nilay Desai | Page 11

Excellent service! !! Service was quick. All service employees are friendly & helpful. I would definitely recommend this dealership. !! Service was quick. All service employees are friendly & helpful. I would definitely recommend this dealership. More

by Nilay Desai Verified Customer Verified Customer

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Its just so expensive the parts labor it would be nice if they lower the prices if they lower the prices More

by DWIZARDOFODD Verified Customer Verified Customer

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Excellent service from the representative. Explained everything and made sure I was updated of status Explained everything and made sure I was updated of status More

by aaarora26 Verified Customer Verified Customer

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Service was explained in detail. He was very polite and nice. I was very satisfied with the service. He was very polite and nice. I was very satisfied with the service. More

by mingha Verified Customer Verified Customer

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Excellent service. explain me the issues and get to it. Replace 4 tires and alignment and wheel balancing explain me the issues and get to it. Replace 4 tires and alignment and wheel balancing More

by allyarif1978 Verified Customer Verified Customer

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Good service and communication. Detailed, quick and thorough. My favorite Honda dealer for cars, parts and service. Detailed, quick and thorough. My favorite Honda dealer for cars, parts and service. More

by tycemtek Verified Customer Verified Customer

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Great service again at this dealership. I’ve never had a problem in all the years going there. I’ve never had a problem in all the years going there. More

by Regan62072 Verified Customer Verified Customer

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Do not service your vehicle here, unless you are prepared to spend substantially more than you thought and are prepared to leave your vehicle for hours or days of guessing. Honda cherrypicks reviewers, that' to spend substantially more than you thought and are prepared to leave your vehicle for hours or days of guessing. Honda cherrypicks reviewers, that's why the ratings are so high. I wasn't asked. I will say that Eric in the service dept. is a good guy, and will work with you. Cole is alright, but definitely tries the upsale, using the family and dog photo on his desk to gain your trust before the sale, and Nilay reminds us that these are sales staff, not mechanics and earn incentives on every recommended service item with your consent. It took almost two days to diagnose my vehicle for $185. There was an engine misfire. I am not a mechanic, but I didn't need a code to tell me the obvious. I asked for the $185, could they tell me the cause of the misfire, they said no. They recommended $6,000 in repairs, which is more that the.current value of a vehicle. I tried to contact the service manager and it was his day off, two days later he still hasnt contacted me. Nilay was our service "salesman" and he was working hard for his commision, but sadly lacks problem solving strategies and mechanics. Did the problem get solved? Sure did, for only $500. How many other cars paid thousands for guessing. In accordance with what was told. They don't solve problems here, they follow protocals, hoping each page in the book will solve your problem and you keep paying until it does.... I wonder how many of those expensive pages, didn't need to be followed for a qualified mechanic. I will shop elsewhere, and your choice is to either put your faith in the salesman or do the same. More

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Good service guys he directed on good discussion car was infatuation good good help good service infatuation good good help good service More

by MAHESHPRAJAPATI09661 Verified Customer Verified Customer

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Very personable and helpful - great worker, enjoyed working with him. I had a very good experience with him working with him. I had a very good experience with him More

by KRISTINALELI10 Verified Customer Verified Customer

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