Nikole Goodman
Nikole Goodman at Lia Volkswagen

Nikole Goodman | Page 2

Service Manager

Lia Volkswagen

140 Elm St
Enfield, CT 06082

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33 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

not yet
rated

33 Reviews

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33 Reviews of Nikole Goodman

June 13, 2020

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Employee Rating

Oil change still running fine with over 174K Nicole Goodman Swear by VW after being hit by a Semi in 1995 and still survived. Went in for routine oil change and left after meeting with Keri Kazalis and purchasi More

by cflah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keri Kazalis, Matt Doyle

Jun 19, 2020

Lia Volkswagen responded

Thank you so much for sharing this amazing review. Your safety is of the utmost importance to us, and we are pleased that we could get you into another safe and reliable, new vehicle. We hope you enjoy your new Volkswagen Passat, and we look forward to continuing to provide you and your vehicle with our best care in the future. Thank you so much for confiding in our dealership with your automotive needs!

February 06, 2020

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Employee Rating

Easy and complete Another great service experience at Lia. From arrival to completion of the 50K checkup, staff was courteous and professional. Jason Farwell explaine More

by teduffy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Farwell

Feb 07, 2020

Lia Volkswagen responded

Thank you so much for your positive feedback! We are happy to hear that your recent visit went seamlessly! It is our goal to make your experiences with us as pleasant as possible, and we look forward to working with you again the next time you are in need of automotive service!

February 01, 2020

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Employee Rating

Had a scheduled pit change and was in and out quickly. Even looked up and did some recall work within the same visit. Great service! More

by Eg8353
Recommend Dealer
Yes
Feb 03, 2020

Lia Volkswagen responded

Thank you so much for your 5-star review! Providing quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service!

October 23, 2019

Dealership Rating

What an amazing and quick car buying experience! My previous vehicle had over 150K on it and the transmission was failing so I needed a car fast. Cars.com led me to Lia Volkswagon of Enfield where I More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Reynolds

Oct 25, 2019

Lia Volkswagen responded

Rob, Congratulations on your new vehicle! We are so glad that your search led you to our dealership, and we are thrilled that Tony could promptly and efficiently get you into the perfect car. We warmly congratulate you on your new Volkswagen Passat SE. Please don't hesitate to let us know if there is anything more that we may help you with in the future.

May 22, 2019

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Employee Rating

Committed to doing it right Nikole Goodman did everything she could to make sure my car was fixed correctly. Would definitely recommend lia VW service department to any Volkswage More

by Kp3239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 03, 2019

Dealership Rating
Employee Rating

Everyone here... rocks! From the time I purchased my car at Lia, EVERYONE associated with this dealership have been fantastic. From Anthony (salesman) to Bill (finance) to Ni More

by JettaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Proctor, Tony Reynolds , Matthew McBride

April 11, 2019

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Employee Rating

Trouble with door locks Great customer service and the service rep was really friendly and professional and did a great job explaining the services being done to my vehicl More

by Khrs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 31, 2018

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Employee Rating

Lia VW Service I recently purchased a car from Lia VW and just had it in for its first service. Nikole Goodman and the rest of the staff provided exceptional servic More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 10, 2018

Dealership Rating
Employee Rating

Friendly, professional! Nikole Goodman was my service writer, she was friendly and professional, explaining everything clearly. There was no pressure or attempts to upsell w More

by Rob F.
Recommend Dealer
Yes

October 13, 2018

Dealership Rating
Employee Rating

service appointment Everything went very well !! not much more to say except for adding the minimum amount of words. Have done business there for many years now. Nikole More

by frta54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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