Nikolas Rair

Nikolas, Norman and Jon are truly amazing representatives of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impress of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impressed. Nikolas always sets me up with the best. Thank you Lexus for such fine service people! More

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Love the dealership and everyone that works there. Always a positive experience. Always feel important. Always a positive experience. Always feel important. More

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Always do a great job! They keep us informed about everything. We are very pleased with the service we receive. Nick was easy and helpful to work with They keep us informed about everything. We are very pleased with the service we receive. Nick was easy and helpful to work with More

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Best dealersip that I have ever dealt with. Everyone makes you feel special and like they care. The Unveiling of my new lexus was awesome. My sales lady Connie was very patient while I was m Everyone makes you feel special and like they care. The Unveiling of my new lexus was awesome. My sales lady Connie was very patient while I was making my decision. I also. Worked with the sales person Mike who went over everything with me in detail when I picked up my new lexus. I was also able to meet the service manager. Everyone at the Lexus of Akron Canton really cared. More

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Mark did a nice job helping us select a new car. He did an excellent job explaining everything and answering all our questions. He did an excellent job explaining everything and answering all our questions. More

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This is our second Lexus. We still have the 2008 RX 350. We buy “ forever cars” that’s why we buy Lexus. Yoko was our sales person and she was fantastic, very knowledgeable an We still have the 2008 RX 350. We buy “ forever cars” that’s why we buy Lexus. Yoko was our sales person and she was fantastic, very knowledgeable and professional. More

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Kristen was amazing to deal with during the whole process and very patient with all my questions. She really did an amazing job! and very patient with all my questions. She really did an amazing job! More

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Service is always great! Thank you for making time on a short notice!! Everyone is always welcoming and helpful. Thank you for making time on a short notice!! Everyone is always welcoming and helpful. More

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We can’t say enough about Kari. She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealers She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealership for 16 years and her professionalism is a 10. More

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What a privilege and an experience to work with such an above and beyond team at Lexus of Akron-Canton! For 10 years I was driving my car and knew that it was about time to upgrade and choose a vehicle th above and beyond team at Lexus of Akron-Canton! For 10 years I was driving my car and knew that it was about time to upgrade and choose a vehicle that suits me. I have an auto mechanic I normally would have to visit and asked him some car companies that he recommends. Without hesitation, he immediately told me Lexus and a few others, but what stood out to me from his words were dependability, reliability, and class. My wife works with the Cleveland Guardians and she told me about meeting the general manager Pete at an event she was hosting. I reached out to him and I can tell there was a genuine sincerity and interest in me immediately as a potential customer and told me to come down and see their line of vehicles. I met with Pete and he couldn’t have been more professional and helpful with the choices and directed me to some choices for me to see. He then introduced me to his sales woman Kristen Barrett and immediately we connected from her bubbly and outgoing personality! When we discussed all the options, Kristen was attentive, knowledgeable, and fun to work with! I was introduced to some models but the one I truly fell for was the Lexus rx500h fsport. I was able to drive a model and knew right away that this is the car for me. After meeting them, I knew I had to look at other options out there just to make sure I wanted to get the right car for me. After going to other dealerships, there was no other dealership that I worked with that made me as welcome and excited as I was with Lexus of Akron-Canton. I reached out to Kristen and decided to follow my gut and my heart and decided to go with the Lexus rx500 fsport. When I ordered it, there was ~1 month to wait to get the car. During that period, Kristen was always available to answer any questions I had with nothing but positive answers and reassurance! When I arrived today to pick up my car, they literally rolled out the red carpet for me. They immediately welcomed me and had the whole team at Lexus walk me to my car with no joke a red ribbon and a sheet covering the car to await the big reveal! When they pulled the sheet away, the immediate thought was I made the absolute right choice! I was then given very detailed instructions with the new technology by Drew, who was very thorough and knowledgeable about the vehicle. He also assured me that of all the cars to choose from Lexus, that this was his first choice which reaffirmed my choice. When I drove it home tonight, I felt nothing but an amazing feeling inside. Thank you to Pete, Kristen, Drew, and the whole team at Lexus of Akron-Canton for making me feel like a part of your family. I am a dentist and am in the customer service business and I must say I truly felt special. Thank you so much!! I’m still waiting to wake up from this dream LOL More

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