Niki Hutchens

The service person was excellent and I appreciated the ongoing updates . The service was done efficiently and all in all, a very positive experience. ongoing updates . The service was done efficiently and all in all, a very positive experience. More

by CCHURLEY123 Verified Customer Verified Customer

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Niki Hutchens is great in the Service Department. Communicating clearly and promptly helped me get a good deal on needed repairs. Videos showing the inspection are helpful, but the mechanics cite Communicating clearly and promptly helped me get a good deal on needed repairs. Videos showing the inspection are helpful, but the mechanics cited replacing the engine/cabin air filters with new ones when I had changed them the day before. More

by james c Verified Customer Verified Customer

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Mazda Roseville service has been excellent. The wait was fine, and the customer rep. Was very helpful. The wait was fine, and the customer rep. Was very helpful. More

by chalelightner Verified Customer Verified Customer

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Niki did a very good job, She kept me posted all through the service, will come back. the service, will come back. More

by CHRISALVISO Verified Customer Verified Customer

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i had great service everyone was very professional and very effiecient and very nice and my car was ready on time very effiecient and very nice and my car was ready on time More

by renee96 Verified Customer Verified Customer

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Niki was great, on time, kept me informed . Convienient appointment online was easy. Done on time Convienient appointment online was easy. Done on time More

by aquapta Verified Customer Verified Customer

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Nikki in service is nice and professional, and I enjoy working with her. Everyone in service is very welcoming. working with her. Everyone in service is very welcoming. More

by italiagirl Verified Customer Verified Customer

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Expectaions set 0 expectations met. I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for better than that! More

by alisha.duck Verified Customer Verified Customer

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The were friendly, informative and considerate. Frustrated w car trouble and they were kind and listened. Frustrated w car trouble and they were kind and listened. More

by starrjackson Verified Customer Verified Customer

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Unbelievable Service. I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service center is. They had our Mazda for about 3 wks while we sorted through several issues regarding a recalled navigation screen and warranty coverage on parts that hadn’t fully failed just yet. The dealership provided a loaner vehicle for the entire 3 wks at no additional charge, and somehow got Mazda corporate to fully cover the screen repair despite being outside the recall notice. They additionally stayed in contact and checked in periodically just to keep us informed. We will continue to utilize this dealership for all our service needs in the future. We highly recommend them and you will not be sorry. And ask for Nikki as your service writer. She is probably the best customer service rep I have ever had the privilege of working with. Well done Nikki! More

by Quin Verified Customer Verified Customer

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