Your sales representative.
Paul Anthony, was exceptional! He welcomed me to Mazda, asked me how he could help me and after i informed him that i was looking for a sports car fo
Paul Anthony, was exceptional! He welcomed me to Mazda, asked me how he could help me and after i informed him that i was looking for a sports car for my wife. He showed me several miatas, some hard tops and some rag tops, I informed Paul I was not interested in a rag top; he took me around back and then showed me a hard top convertible. Well that was what I was looking for. I told Paul that my wife would have to make the final decision. We made an appointment that I would bring my wife back in 2 hours to look at the car.
We came back in two hours, Paul met my wife, took her for drive and she loved it! The rest is history. Thank you for a great time.
We worked with Max Cuadras for the financial issues. He was very knowledgeable and explained everything. Super!
I hope i didn't miss anyone: everyone was super!
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by clancyward
Verified Customer
Verified Customer
Feb 17, 2025 -
Mazda Roseville responded
Thank you so much for your wonderful feedback! We're so glad to hear that Paul and Max provided you with such a positive experience. It's great that Paul was able to find exactly what you were looking for, and that your wife loved the hard-top convertible! We're also thrilled to hear that Max made the financial process easy to understand. We truly appreciate you taking the time to share your experience, and we'll be sure to pass along your compliments to Paul, Max, and the rest of the team. If you ever need anything in the future, please don't hesitate to reach out. Enjoy the new car, and thanks again for choosing us!
From the bottom to the top, the employees seem like they
do one thing very well, and that’s care.
do one thing very well, and that’s care.
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by krugertractors
Verified Customer
Verified Customer
Dec 09, 2024 -
Mazda Roseville responded
Thank you so much for the kind words! We're so glad to hear that our team's genuine care stood out to you. At Nissan of Elk Grove, we always strive to create an exceptional experience for our customers. Your feedback means the world to us—thank you for choosing us!
The service person was excellent and I appreciated the
ongoing updates . The service was done efficiently and all in all, a very positive experience.
ongoing updates . The service was done efficiently and all in all, a very positive experience.
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by CCHURLEY123
Verified Customer
Verified Customer
Service Price Transparency
Nov 18, 2024 -
Mazda Roseville responded
Thank you for the kind words! We are so glad you had a wonderful service experience with us! We look forward to continuing to serve you!
Niki Hutchens is great in the Service Department.
Communicating clearly and promptly helped me get a good deal on needed repairs.
Videos showing the inspection are helpful, but the mechanics cite
Communicating clearly and promptly helped me get a good deal on needed repairs.
Videos showing the inspection are helpful, but the mechanics cited replacing the engine/cabin air filters with new ones when I had changed them the day before.
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by james c
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2024 -
Mazda Roseville responded
James,
Thank you for the positive review and for recognizing Niki’s efforts. I'm unable to find an exact customer record based on your username and a service that recently had a filter as a recommended service. I'd love to review the inspection video with you and discuss our service technicians findings together. Please contact me directly at 916-755-5630 at your earliest convenience. Bobby Shields, Service Manager.
Mazda Roseville service has been excellent.
The wait was fine, and the customer rep. Was very helpful.
The wait was fine, and the customer rep. Was very helpful.
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by chalelightner
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2024 -
Mazda Roseville responded
Thank you for the 5-star review! We are so glad you have had excellent experiences with us! We look forward to the next time we can assist you.
Niki did a very good job, She kept me posted all through
the service, will come back.
the service, will come back.
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by CHRISALVISO
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2024 -
Mazda Roseville responded
Thank you for the 5-star review! We are so glad Niki and the rest of our team ensured your service visit was a great one. We look forward to the next time!
Niki was great, on time, kept me informed .
Convienient appointment online was easy. Done on time
Convienient appointment online was easy. Done on time
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by aquapta
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Mazda Roseville responded
Thank you for the 5-star review! We are so glad Niki was amazing help during your service visit! We look forward to the next time we can assist you!
i had great service everyone was very professional and
very effiecient and very nice and my car was ready on time
very effiecient and very nice and my car was ready on time
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by renee96
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Mazda Roseville responded
Renee,
Thank you for the kind words! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you!
Nikki in service is nice and professional, and I enjoy
working with her. Everyone in service is very welcoming.
working with her. Everyone in service is very welcoming.
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by italiagirl
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Mazda Roseville responded
Thank you so much for taking the time to share your amazing experience with Niki! She really is amazing and we're so fortunate to have her on our team. We're glad to hear our team members have all left such a lasting impression. We look forward to the next time we can assist you.
Expectaions set 0 expectations met.
I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for
I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for better than that!
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by alisha.duck
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Scott Burnett
Nov 04, 2024 -
Mazda Roseville responded
Alisha,
Thank you for the amazing review! We are so glad we could ensure that your service visit was seamless and helpful. Thank you for choosing us and we look forward to the next time we can assist you!