Nicolette Grivas | Page 2

I walked into dealership thinking I wanted 1 of 2 vehicles and I ended up walking out with a 3rd. I was able to test drive each of the vehicles, get prices on all 3 and made my final decision. The sa vehicles and I ended up walking out with a 3rd. I was able to test drive each of the vehicles, get prices on all 3 and made my final decision. The sales lady Shelly Barr was GREAT! Very patient, knowledgeable and did NOT force me to make any decisions I did not feel comfortable with. More

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After visiting four dealerships and talking to numerous sales representatives my wife and I left with a bad experience buying a new car, but that all changed when we visited Arlington Heights Buick from th sales representatives my wife and I left with a bad experience buying a new car, but that all changed when we visited Arlington Heights Buick from the moment we entered their front door we expected the same result we had received from the other dealerships we had visited, But that all changed the moment we were welcomed by sales representative Cesar Martinez he introduced himself and said he would be happy to answer any questions his demeanor and attitude put us at ease and then proceeded to show us the Buick model we were interested in, Cesar not only showed us one car but five different colors, and each time he would go out to the car lot bring in a car and then take it out and bring in another until we were satisfied with the exact color exterior and interior The had the patients of a saint ! Then came negotiations we discussed pricing and just when we were close and could not decide he called in General Sales Manager Michael Audino who also was very patient and Professional no pressure no take or leave statement but offered us more incentives and best of all lowered the price ! The Deal was completed with his Help . Then on to Finance department and again a pleasant person with Nicollet the finance person . I entered this dealership a stranger and came away feeling like a member of their Family ! Thank you all for a wonderful and pleasant car buying experience!!!!! More

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I purchased a 2026 Buick Encore GX Avenir from Arlington Heights Buick AMC and couldn’t be more satisfied. From start to finish the experience was excellent. Heights Buick AMC and couldn’t be more satisfied. From start to finish the experience was excellent. More

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Cesar was great. Easy to work with. Understood where my budget was. Got me the truck I wanted. Easy to work with. Understood where my budget was. Got me the truck I wanted. More

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I reached out to Aleksei about a Chevrolet Silverado he was very responsive and punctual and helped me with the purchase was very responsive and punctual and helped me with the purchase More

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We purchased a car from this dealership and everything went отлично. The staff was friendly and helpful, and the whole process was smooth. We are very happy with our purchase. Thank you! went отлично. The staff was friendly and helpful, and the whole process was smooth. We are very happy with our purchase. Thank you! More

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One of the easiest and smoothest transactions ever. Not pushy, no rush, just amazing experience! Not pushy, no rush, just amazing experience! More

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Very knowledgeable about the vehicle. No pressure experience. Very accommodating to my timing. Pleasant overall process. No pressure experience. Very accommodating to my timing. Pleasant overall process. More

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Excellent communication and customer service, with bilingual staff (Spanish). Highly recommended, and special thanks to Cesar Martinez for his patience and positive attitude, which made for a quick an bilingual staff (Spanish). Highly recommended, and special thanks to Cesar Martinez for his patience and positive attitude, which made for a quick and reliable purchasing experience. 5 stars 👍 More

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I had previously financed a vehicle from here working with Shelley, and this time again I financed another vehicle with them. Shelley and the team at Arlington Heights Buick GMC have been more than nice with Shelley, and this time again I financed another vehicle with them. Shelley and the team at Arlington Heights Buick GMC have been more than nice and helpful. I appreciate how easy they made the experience from beginning to end. Amin the sales manager, was great to work with as well, and added to the great car buying experience. I recommend them and will go to them first in the future if I plan on getting another vehicle, they always have nice options in their inventory. More

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