Nicolas Tapafua
Nicolas Tapafua at BMW of Anchorage
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Nicolas Tapafua

Service Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Nicolas Tapafua

January 20, 2025

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I'm very happy at how fast and professional the advisor and tech were thanks More

by Bravens3289
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

BMW of Anchorage responded

We’re so glad to hear that you had a fast and professional experience with our team, Bravens! We appreciate your feedback and look forward to assisting you again in the future.

January 20, 2025

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Do a good job in a timely manner and employees are friendly and helpful Easy to deal with More

by Cahannon
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Recommend Dealer
Yes
Jan 20, 2025

BMW of Anchorage responded

We appreciate you sharing your experience, Cahannon! It's great to hear that you found our team friendly and efficient. We look forward to helping you again in the future!

January 16, 2025

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My vehicle is always well taken care of here, the advisors are top notch and the techs know what they are doing. I love the text updates on my vehicle status and the video from the tech. This place f More

by Bea
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Carberry

Jan 16, 2025

BMW of Anchorage responded

Bea, it’s so wonderful to hear that BMW of Anchorage has consistently taken great care of your vehicle! We’re thrilled that the personalized service, from the updates to the tech videos, makes you feel like part of the family. Thank you for sharing your experience, and we look forward to continuing to provide top-notch service on your future visits!

January 16, 2025

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Consistency , quality , professionalism , this is a solid dealership , from purchase to service it’s always the same. A quality interaction , a professional and knowledgeable staff, I feel guilty when my fri More

by darren
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Recommend Dealer
Yes

Other Employees Tagged: Matt Carberry

Jan 16, 2025

BMW of Anchorage responded

Darren, it’s amazing to hear that your experiences with BMW of Anchorage have consistently been so positive! Your kind words about our professionalism and quality service mean a lot. We’re glad we could make such a strong impression, and we look forward to continuing to provide the excellent service you’ve come to expect.

January 14, 2025

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Excellent service. The staff is the best. They go above to make sure things are right. More

by dbruesch
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Recommend Dealer
Yes

Other Employees Tagged: Phyllis Halverson , Matt

Jan 14, 2025

BMW of Anchorage responded

We’re so glad to hear you had an excellent experience! It’s wonderful to know that the team went above and beyond to ensure everything was just right. We look forward to assisting you again in the future!

January 10, 2025

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The video monitoring is a cool feature and I like that they offer a shuttle service. More

by AK Toyota Tundra owner
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Service Communication
Recommend Dealer
Yes
Jan 13, 2025

BMW of Anchorage responded

It’s great to hear you enjoyed the video monitoring feature and shuttle service! We’re always looking for ways to make your experience more convenient and enjoyable. Thanks for sharing your feedback!

January 06, 2025

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One of the best dealership in Anchorage. Service department, particular Trent Mendenhall is the best service writer I have ever worked with. Matt is also absolutely amazing! More

by 907Rambo
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Recommend Dealer
Yes

Other Employees Tagged: David Billman, Curtis Zakrzewski, Joshua Swan , Trent Mendenhall and Matthew Carberry

Jan 06, 2025

BMW of Anchorage responded

Thank you for the fantastic feedback! We're delighted to hear that Trent and Matt provided exceptional service at BMW of Anchorage. We appreciate your support and look forward to serving you again in the future!

January 04, 2025

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Staff at BMW are always professional and courteous and go above and beyond on my car. More

by jjamie99515
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Recommend Dealer
Yes
Jan 06, 2025

BMW of Anchorage responded

It's great to hear that the team at BMW of Anchorage continues to provide you with professional and courteous service. We appreciate you sharing your positive experience and look forward to helping you again in the future!

January 03, 2025

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It was my first oil service performed after purchasing the car from BMW. The appointment was timely and the detailed video file was sent my phone describing any findings which there were none- Customer More

by Yukonnorth19
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Recommend Dealer
Yes
Jan 03, 2025

BMW of Anchorage responded

We're delighted to hear that your first oil service experience with BMW of Anchorage was smooth and informative. Thank you for recommending us, and we look forward to serving you again in the future!

January 02, 2025

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Employee Rating

As always, my experience was amazing. Each time I go in whether it’s just for an oil change or a major repair I am treated very well More

by Utmoh12
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2025

BMW of Anchorage responded

Thank you for sharing your experience with us at BMW of Anchorage! We're delighted to hear that our team consistently provides excellent service, whether it's a simple oil change or a major repair. We appreciate your continued trust in us!

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