Great experience first service on new X5 was completed in
a timely manner. Service representative was good no issues.
a timely manner. Service representative was good no issues.
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by ccnewman_495
Service Price Transparency
Mar 31, 2025 -
BMW of Anchorage responded
We're pleased to hear that your first service experience with the new X5 went smoothly at BMW of Anchorage. Thank you for sharing this feedback, and we're here if you need anything in the future!
They are efficient in getting my oil change done.
Friendly staff. They have a free shuttle to work and back.
Friendly staff. They have a free shuttle to work and back.
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by Kieferpeggy456
Service Price Transparency
Mar 31, 2025 -
BMW of Anchorage responded
Thank you for sharing your experience with BMW of Anchorage! We're glad to hear that our team was efficient and friendly, and that the shuttle service added convenience to your visit. We look forward to serving you again in the future!
Building is very clean.
Personnel are friendly and helpful. If someone had asked Inpeobably would have looked at new ones. Not quite ready but thinking about it.
It is nic
Personnel are friendly and helpful. If someone had asked Inpeobably would have looked at new ones. Not quite ready but thinking about it.
It is nice to have an appointment time, and the car is worked on at that time. Very little waiting.
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by alaskamurph
Mar 27, 2025 -
BMW of Anchorage responded
Alaskamurph, we're delighted to hear that you had a pleasant experience with our team at BMW of Anchorage. It's great to know the appointment system worked well for you and we hope you'll consider us when you're ready for a new vehicle!
Great service, staff is very friendly and knowledgeable.
Would recommend BMW of Anchorage for all sales and service!
Would recommend BMW of Anchorage for all sales and service!
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by trystan_diffenderfer
Service Price Transparency
Mar 24, 2025 -
BMW of Anchorage responded
Thank you for the glowing recommendation! We're delighted to hear that our team at BMW of Anchorage provided friendly and knowledgeable service. We look forward to assisting with any future sales or service needs!
It is always a pleasure to deal with the people who work
there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even
there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even the staff in the parts department has been helpful.
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by nessofd
Service Price Transparency
Mar 18, 2025 -
BMW of Anchorage responded
Thank you for sharing your positive experience with our team at BMW of Anchorage! We're delighted to hear that Trent, Phyllis, and the parts department have been so helpful. We look forward to continuing to assist you in the future!
Everything was great The BMW staff took care of
everything extremely well from making appt, to servicem to transportation back and forth.
everything extremely well from making appt, to servicem to transportation back and forth.
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by e anchorage
Service Price Transparency
Mar 18, 2025 -
BMW of Anchorage responded
It is lovely to hear that everything went smoothly during your visit to BMW of Anchorage! Our team takes pride in providing seamless service, from scheduling to transportation. We appreciate your feedback and look forward to assisting you again in the future!
This dealership is swift and efficient.
Love the loaner program and ended up buying one!
Love the loaner program and ended up buying one!
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by julieannjor
Service Price Transparency
Mar 14, 2025 -
BMW of Anchorage responded
It's wonderful to hear that your experience at BMW of Anchorage was both swift and efficient! We're glad you were able to take advantage of the loaner program and find the perfect vehicle. We hope you enjoy your new BMW and look forward to assisting you again in the future!
Consistent, thorough, mindful, courteious, conscientious,
complete, flexible, astute, problem solving, good follow through, fair, supportive.
complete, flexible, astute, problem solving, good follow through, fair, supportive.
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by Frisky243
Service Price Transparency
Other Employees Tagged:
Trwnt Mindenhall
Mar 17, 2025 -
BMW of Anchorage responded
Thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Anchorage met your expectations with such a comprehensive service. We appreciate your support and look forward to assisting you again in the future!
Scheduled an appointment for a lifetime oil change, I had
to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on
to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on. It could’ve been expedited if all the necessary parts were available prior to the appointment.
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by Dwpagani06
Service Price Transparency
Mar 17, 2025 -
BMW of Anchorage responded
Thank you for sharing your feedback. We understand how frustrating it can be to wait longer than expected, especially when scheduling in advance. Your experience is important to us, and we will be reviewing this concern to see how we can improve our process. If you'd like to discuss this further, please feel free to reach out.
Best,
Nicolas Tapafua - Service Manager - 907-646-7546
Thank you!
!! Love the Saturday appointment. It just so convenient to get it done on that day
!! Love the Saturday appointment. It just so convenient to get it done on that day
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by Fsommers
Service Price Transparency
Mar 14, 2025 -
BMW of Anchorage responded
We're so glad to hear you love the Saturday appointment option! It's great that the convenience worked well for you. Thank you for choosing BMW of Anchorage, and we look forward to seeing you again soon!
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