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Nicolas Tapafua
Nicolas Tapafua at BMW of Anchorage
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Nicolas Tapafua

Service Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Nicolas Tapafua

November 12, 2024

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I have a 2015 BMW that runs perfectly so I just go to the dealership for routine maintenance. The service department is always prepared when I arrive and it is a quick and painless process checking in and ou More

by Cathleen
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Recommend Dealer
Yes

Other Employees Tagged: Trent Mendenhall

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Nov 13, 2024

BMW of Anchorage responded

Thank you for sharing your experience, Cathleen! We're thrilled to hear that your 2015 BMW is running perfectly and that our service department continues to meet your expectations for routine maintenance. It's great to know that your vehicle is well cared for by our team. We appreciate your trust in us and look forward to assisting you again in the future!

November 07, 2024

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The staff is very kind and helpful. Matt and Alex provide a great service experience. More

by guzmanak
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Recommend Dealer
Yes
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Nov 08, 2024

BMW of Anchorage responded

Thank you for your kind words! We’re thrilled to hear that Matt and Alex provided you with a great service experience. Our team works hard to ensure every visit is a positive one, and we look forward to helping you again soon!

November 05, 2024

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Always great, top notch, next level service and care. Matt sets the standard, provides education and goes above and beyond. More

by jameslarson88
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Recommend Dealer
Yes
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Nov 05, 2024

BMW of Anchorage responded

James, we're delighted to hear that Matt and the team at BMW of Anchorage provided you with exceptional service. Your feedback means a lot, and we're glad we could exceed your expectations! Until next time, we wish you safe travels.

November 02, 2024

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1st class product and 1st class service! Beyond my expectations. Exceptional attention to detail and care! More

by jcogdillsr
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Recommend Dealer
Yes

Other Employees Tagged: Trent Mindenhall

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Nov 04, 2024

BMW of Anchorage responded

It’s fantastic to hear about your experience! Thank you for sharing your kind words about the first-class product and service at BMW of Anchorage. We’re thrilled that we exceeded your expectations with our attention to detail and care. We look forward to assisting you again in the future!

November 02, 2024

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Very professional and caring of taking care of customers needs and concerns in a timely manner More

by sandy
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Recommend Dealer
Yes
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Nov 04, 2024

BMW of Anchorage responded

We appreciate you for sharing your experience, Sandy! It’s wonderful to hear that our team at BMW of Anchorage demonstrated professionalism and care in addressing your needs and concerns. Thank you for your kind words, and we look forward to seeing you again soon!

October 30, 2024

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Matt in service did an amazing job ensuring I got a good set of tires and an alignment. I even found out stuff I didn’t know! Awesome experience and amazing work! More

by Weelspin
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Recommend Dealer
Yes

Other Employees Tagged: Matt

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Oct 30, 2024

BMW of Anchorage responded

Thank you for your feedback! We're delighted to hear that Matt provided you with exceptional service at BMW of Anchorage. It’s great that he ensured you got a good set of tires and an alignment while sharing valuable information with you. We appreciate your kind words and look forward to assisting you again in the future!

October 29, 2024

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Their attention to detail and respectful approach was present throughout the entire transaction. I would use them again. More

by carlaburkhead
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Recommend Dealer
Yes

Other Employees Tagged: David Billman, Phyllis Halverson, Curtis Zakrzewski, Travis Palmer, Nathaniel Carter

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Oct 30, 2024

BMW of Anchorage responded

Thank you for sharing your experience! We're delighted to hear that our team at BMW of Anchorage provided attentive and respectful service. We look forward to assisting you again in the future!

October 28, 2024

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Matt in the service department is amazing! I thought I needed an alignment and tires. It turns out, I just needed tires! And he gave me an alignment anyway because it was in special and I didn More

by Weelspin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

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Oct 30, 2024

BMW of Anchorage responded

We're delighted to hear that Matt provided such excellent service at BMW of Anchorage! It's great to know he went above and beyond, saving you money while ensuring your vehicle was in top shape. Thanks for sharing this fantastic experience with us, please know that we are here for any future needs!

October 27, 2024

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BMW of Anchorage is awesome. Trenton and Matt of the service are friendly and most helpful. I would recommend BMW of Anchorage to all, and I had a great experience!!!! More

by scheron32
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trenton and Matt

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Oct 28, 2024

BMW of Anchorage responded

Thank you for the glowing review! We're delighted to hear that Trenton and Matt provided such friendly and helpful service at BMW of Anchorage. We appreciate your recommendation, and we're thrilled you had a great experience with us!

October 27, 2024

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Trent always delivers the best service and standards. He is so helpful and great to work with. Please give him a bonus! More

by Laura
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

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Oct 28, 2024

BMW of Anchorage responded

It’s wonderful to hear from you, Laura! Thank you for recognizing Trent's outstanding service at BMW of Anchorage. We’re thrilled that he made such a positive impression during your visit. We look forward to welcoming you back soon!

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