Nicolas Tapafua

Nico is an absolute wonder to work with each time I’ve come into the BMW service center. He is very knowledgeable in his work and is always very helpful. come into the BMW service center. He is very knowledgeable in his work and is always very helpful. More

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In and out in one day! Nico made sure all items on our vehicle were taken care of. The service included a new windshield while other items were being completed. Thx! Nico made sure all items on our vehicle were taken care of. The service included a new windshield while other items were being completed. Thx! More

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Andy and his service team provides VIP service every visit. Dave their GM is attentive and he and his sales team go the extra mile for his customers and is why I am a returning customer having purchase visit. Dave their GM is attentive and he and his sales team go the extra mile for his customers and is why I am a returning customer having purchased my second BMW from them. More

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Quick turn around. Courteous personnel. Took in for winter service. Completed in a very timely manner. Nico has always been very helpful when I have come in for service on either of our cars Took in for winter service. Completed in a very timely manner. Nico has always been very helpful when I have come in for service on either of our cars. More

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Excellent experience. Nico was very helpful and professional in dealing with my warranty issues and maintenance concerns. My car came back looking like the day I drove it off the lot. professional in dealing with my warranty issues and maintenance concerns. My car came back looking like the day I drove it off the lot. More

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In and out service Nico was very professional and prompt in resolving my warranty issues, everything that was discussed was addressed and fixed in a much shorter time fr Nico was very professional and prompt in resolving my warranty issues, everything that was discussed was addressed and fixed in a much shorter time frame than originally told More

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Nico is a wonderful service advisor. All went well. Nico has everything ready as promised and when promised. He is always professional and friendly. Only wish is that they add sedans once again to Nico has everything ready as promised and when promised. He is always professional and friendly. Only wish is that they add sedans once again to the loaner fleet. More

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Enjoyed the entire process from sales to finance Phyllis was very helpful in the choice and the sales manager helped us work the deal. Finance department made sure I had everything needed and complet Phyllis was very helpful in the choice and the sales manager helped us work the deal. Finance department made sure I had everything needed and completed the process quickly. I enjoyed buying my new BMW from the dealership. I have a great value in the car purchased and great confidence in the dealership. The next week the service department and body shop completed clearing up a couple blemishes on the vehicle. Thank you for a great experience and very satisfied... I am completely enjoying my vehicle now. More

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Had Dinan stage 2 upgrade done Customer courtesy shuttle delivered me to work and My car was done with the upgrade by 1:00. Nico called me and promptly let me know it was ready to Customer courtesy shuttle delivered me to work and My car was done with the upgrade by 1:00. Nico called me and promptly let me know it was ready to go. I was pleased with the overall technical results for the install and the staff were friendly and easy to work with. Job well done. Hopefully they keep up this trend, because my last experience with the vehicle we just purchased for my wife didn’t go quite as smoothly- More

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Excellent professional and courteous service. Their customer service was excellent. My car was finished on time and they brought to my attention some tire damage with a promise that it would be t Their customer service was excellent. My car was finished on time and they brought to my attention some tire damage with a promise that it would be taken care of. Couldn't ask for better than that. More

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