Nick Stover
Nick Stover at Lexus of Milwaukee
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Nick Stover

Finance Director

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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4.9
28 Reviews

Dealership Experience

7 mos

Industry Experience

18 yrs, 7 mos

4.9

28 Reviews

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28 Reviews of Nick Stover

December 31, 2024

Dealership Rating
Employee Rating

Great experience with the dealership, sales person, and finance department. Enjoyed working with everyone involved in the process. More

by MaggieH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Pfeffer

Jan 02, 2025

Lexus of Milwaukee responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Milwaukee! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

Dealership Rating
Employee Rating

Extremely poor customer service. Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this lo More

by 199293749
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 25, 2024

Lexus of Milwaukee responded

Hello, My name is Eduardo Rodriguez, and I am the National CX Director at Ed Napleton Automotive Group. I am reaching out personally to apologize for the recent experience you had during your sales appointment at Lexus of Milwaukee. I am truly sorry for the inconvenience and frustration you experienced during your visit. We aim to provide every customer with a smooth and satisfactory experience, and it’s clear we did not achieve that in your case. Please accept my sincerest apologies. Your feedback is invaluable to us, and we are committed to making the necessary improvements to prevent such issues in the future. I would appreciate the opportunity to discuss this matter further and ensure we can regain your trust. Please feel free to contact me directly at 630-382-0339 or DrivenToHelp@Napleton.com. Thank you for bringing this to our attention. Your feedback is not only crucial but also instrumental in helping us improve. We are fully committed to making this right and ensuring a better experience for you in the future. Warm regards, Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

December 16, 2024

Dealership Rating
Employee Rating

Angelic was a pleasure to work with, from start to finish and worked hard to find the car we were looking for! More

by Pep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Lexus of Milwaukee responded

Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

December 16, 2024

Dealership Rating
Employee Rating

My Wife and I had a Great experience working with Ben Kranitz. He made our purchase very easy and followed up with everything we wanted and needed. We are Very Happy with our Lexus Rx 350. More

by Fro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

Dec 20, 2024

Lexus of Milwaukee responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 16, 2024

Dealership Rating
Employee Rating

A very pleasant experience. Not only was I surprised by a very good deal I was introduced to the General manager Mike Wandry,and the Co owner of the dealership Joe Palmisano. Th More

by happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Lexus of Milwaukee responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We look forward to your next visit! Take care!

December 16, 2024

Dealership Rating
Employee Rating

We had a wonderful experience all around there. Ben, Hunter, and Nick were great and made it a very pleasant experience More

by no
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz, Hunter Arms

Dec 20, 2024

Lexus of Milwaukee responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

December 02, 2024

Dealership Rating
Employee Rating

Ben was great. He worked with my budget and helped me figure out what I was looking for in a car. He then kept an eye out for something unique. He found my dream ca More

by elliegettinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Tech Ben

Dec 05, 2024

Lexus of Milwaukee responded

Hi, thank you for taking the time to leave a review for us at Lexus of Milwaukee. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 02, 2024

Dealership Rating
Employee Rating

Had a great experience purchasing a Jeep Grand Cherokee thru Ben Kranitz. He and all the staff were truly professional and answered in detail all of our questions. They made us feel like lifetime customers More

by Ray Schoeller
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

Dec 05, 2024

Lexus of Milwaukee responded

Hi Ray, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Milwaukee so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2024

Dealership Rating
Employee Rating

Had a great experience with Ben. He found what we were looking for and guiding us through the entire experience with expertise More

by Mitch Nelles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

Dec 01, 2024

Lexus of Milwaukee responded

Hello Mitch, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

November 30, 2024

Dealership Rating
Employee Rating

Good people that are honest and truthful. I trust this dealership to treat me fair. More

by Nglorioso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Mason is a 5-star employee!

Dec 01, 2024

Lexus of Milwaukee responded

Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

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