Nick Romerhausen

Paying almost 100 for oil change and I just realized the service adviser and tech. Used the wrong oil for my hemi challenger. Why in the world use blend oil instead of full synthetic? I ask to speak with th service adviser and tech. Used the wrong oil for my hemi challenger. Why in the world use blend oil instead of full synthetic? I ask to speak with the service manager I got hung up instead. This is ridiculous I'm paying premium prices for cheap oil change. I will not buy or do any service with huffines again. More

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I took my Gladiator to a different dealer for an issue and realized my mistake after I took it to Huffines CJDR. This dealer took care of my problem and I am in love with my Jeep all over again. It might and realized my mistake after I took it to Huffines CJDR. This dealer took care of my problem and I am in love with my Jeep all over again. It might take them a little time to get to it but rest assured, they will take care of you. Thank you Huffines. More

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The manager was extremely rude. And a employee from the service department made several racist comments. I’ve never been treated so bad. Definition don’t recommend this crappy place to anyone. service department made several racist comments. I’ve never been treated so bad. Definition don’t recommend this crappy place to anyone. More

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Awesome customer service and completed in a timely manner even on a Monday morning ;) Alex was very proactive and professional with the right interpersonal skills to make you feel welcome. even on a Monday morning ;) Alex was very proactive and professional with the right interpersonal skills to make you feel welcome. More

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First visit to this service department I was very impressed the staff was friendly and the service quick.will definitely be my new service department for my jeep impressed the staff was friendly and the service quick.will definitely be my new service department for my jeep More

by joestover Verified Customer Verified Customer

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Awesome, communication, service and overall experience. These guys know what they are doing. They Explained every step and had great follow through. Thank you very much! These guys know what they are doing. They Explained every step and had great follow through. Thank you very much! More

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Great Service! Always have great service when dealing with Jordan and Nick. Always honest and up front with the issues. It is one of the reasons, my family continues Always have great service when dealing with Jordan and Nick. Always honest and up front with the issues. It is one of the reasons, my family continues to do business with Huffines. Myself, my wife, my son, and my daughter all own Jeeps, and we have them serviced at Huffines. More

by mgoad23 Verified Customer Verified Customer

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Very unhappy due to numerous trips and issues still exist. My issues with my car vibration and the scratching of vehicle rims have left a very pad taste in my mouth.. Also, my experience with Chrysler Custom C My issues with my car vibration and the scratching of vehicle rims have left a very pad taste in my mouth.. Also, my experience with Chrysler Custom Care was poor. This is my 3rd Chrysler 300 and will be my last. I do not want another Chrysler product. I spoke to Goodyear about the new tires that I purchased through the dealership and is still waiting on Nick Romerhausen to call me back. Per the Goodyear Corporate Service center he was suppose to give me a call switching out my new tires. I have a total of 4 wheel balances at the dealership and one at a Goodyear location and still have vibrations at higher speeds with my vehicle.. The explanations that I have provided are satisfactory.. Even the prior front work they did it was back and forth trying to get a straight answer. My vehicle has never drove worst. So at this point I am very unhappy. My experience has been shared with my co-workers who knows that I take very good care of my vehicle and also church members. I just want my issuers resolve so that I can move on. Please keep in mind I do blame Chris Tucker he is only communicating work the people in the work bay is communicating him. Nick and Scott has tried to assist, but my issue still exist. More

by rporter2976 Verified Customer Verified Customer

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Saturday oil change In and out less than an hour....Timed it right and they took care of me...Have not had any issues from the service. Thank you In and out less than an hour....Timed it right and they took care of me...Have not had any issues from the service. Thank you More

by michaelb0719 Verified Customer Verified Customer

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Ram 1500 recall and oil change Huffines Lewisville Service is by far the best service department I have ever been to. They care about you and your vehicle and get work done in a tim Huffines Lewisville Service is by far the best service department I have ever been to. They care about you and your vehicle and get work done in a timely manner above expectations. Courteous and respectful of your needs and always have great danish for customers! More

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