Darrell Smithey

Have you ever stopped in your tracks and thought, ‘Wait… did that really just happen?’ That’s exactly how I felt after with their Finance Director Raquel Henderson. I walked pre-approved to the gills with n did that really just happen?’ That’s exactly how I felt after with their Finance Director Raquel Henderson. I walked pre-approved to the gills with nearly five decades combined Platinum Level loyalty to both Bank of America and USAA, convinced by them no one could ever beat their rates they just gave me. She simply smiled and said, I bet I can." And in less than 3 minutes, she did! she did exactly that—I walked out laughing, thinking, ‘Did that just happen? I could practically see her mic drop! She’s a superhero!’ It was just awesome.” More

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So I know I had made a great choice going to huffines in Lewisville, Danny and his guys listen to what I wanted and got me the greatest van ever, thank u so much for being there for me, and please take care Lewisville, Danny and his guys listen to what I wanted and got me the greatest van ever, thank u so much for being there for me, and please take care of my old van More

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Our salesman, Joe Koubek, was great to work with. He's very knowledgeable and friendly. I recommend asking for him when looking to buy a preowned vehicle. He's very knowledgeable and friendly. I recommend asking for him when looking to buy a preowned vehicle. More

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Trustworthy, on schedule, knowledgeable, clean, & I like to do business with them. I’m probably going to purchase my next vehicle 🚗 there. to do business with them. I’m probably going to purchase my next vehicle 🚗 there. More

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The manager was extremely rude. And a employee from the service department made several racist comments. I’ve never been treated so bad. Definition don’t recommend this crappy place to anyone. service department made several racist comments. I’ve never been treated so bad. Definition don’t recommend this crappy place to anyone. More

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I was extremely pleased with the customer service I received during and following the purchase of our certified pre-owned vehicle. Mr. Millsap, Mr. Smithy, Mr. Steele and Mr. Brand all made my buying received during and following the purchase of our certified pre-owned vehicle. Mr. Millsap, Mr. Smithy, Mr. Steele and Mr. Brand all made my buying experience one of the best I have had. Even though I came from out of town (~3 hours away), I would recommend Huffines to others and will definitely consider buying other vehicles from them. More

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Huffines has it! Had a great experience buying my 2019 Ram from Joe Koubek! Raquel took great care of me in finance! Would definitely recommend Huffines Dodge Lewisvil Had a great experience buying my 2019 Ram from Joe Koubek! Raquel took great care of me in finance! Would definitely recommend Huffines Dodge Lewisville More

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2019 Laredo-E Friendly and experienced Made me comfortable with making an informed choice However, the wrong car was brought over but I agreed to accept PC0072 Friendly and experienced Made me comfortable with making an informed choice However, the wrong car was brought over but I agreed to accept PC0072 as it was equipped the same as PC0073 with exception to number of miles. Less than 2 weeks after my purchase PC0073 was on the website for over a $1,000 less than my purchase price. Somewhat unhappy about that More

by Belinda Logan Verified Customer Verified Customer

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Fantastic Experience!! FANTASTIC EXPERIENCE!!! My name is Douglas Burack and I want to express what a great Service Department and Truck Sales Department Huffines of Lewi FANTASTIC EXPERIENCE!!! My name is Douglas Burack and I want to express what a great Service Department and Truck Sales Department Huffines of Lewisville has! My experience started at Frisco Dodge and it was not good!  The service department was awful and there was no organization or lack of experience or leadership. They just rush you through and do not want to be bothered.  Not Good!    After several times of bringing my Ram there for service and constantly being told to wait, "no loaner vehicle available" and "we are unable to fix the problem at this time"  plus they just have no respect for my time, I decided to go to Huffines Ram/Dodge of Lewisville as recommend by Chrysler headquarters.  (Now please understand that I live in Frisco, TX and the dealership is only 7 miles from my home, however, I would rather drive 22 miles to get to Huffines Ram/Dodge of Lewisville because I truly believe the service is 100% better)  This was a great suggestion, because there I met the best and most through service representative: Chris Tucker and his supervisor Philip McLean who also helped in my RAM service which was fantastic.  I was also very impressed that General Manger of Service: Scott (Unknown last name) was also involved with my services on my truck.  These men all together plus the other service adviser's work together as a true team and help each other out as well as take the time to help and work with customers coming in for service.  These people are amazing, caring and personal. They really listened to my issues, took notes, always put me in a loaner vehicle and constantly kept in touch with me. I also want to give credit to the crew on the driveway and thank some of the mechanics who came out and took the time to speak with me. Just a great experience! I later decided I wanted a new Ram and spoke with salesman John Sheppard. This guy is great. Not pushy, listened to my needs and kept in touch all the time by text!  Gee, I thought I texted a lot!  After weeks of looking for the right truck, reality set in once I saw the price of the new Ram numbers and decided the price was out of my budget.  John did not stop there, he recommended I speak with Rafael Garcia in pre-owned sales. So I went to the other lot to look at pre-owned trucks.  Another great experience!  Allow me to explain! In the pre-owned department my first contact was with Darrell Smithey, Pre-Owned Sales Manager. This guy is awesome, friendly, personable and knowledgeable. He then set me up with Rafael Garcia, as my sales representative. Rafael is amazing, knowledgeable and extremely through. He helped me with a beautiful pre-owned Ram Truck and both he and Darrell worked with me to stay within my budget, while selling me a 2014 RAam 2500 for a great price and in great condition!  These two men were true to their word, making sure the truck I bought was perfect to my expectations. This truck was clean, detailed, inspected, filled with gas and came with a free 3 month or 3,000 mile warranty (on the drive-train) without my asking!  I have to say, the overall experience was simply great and comfortable with no pressure and was fun. I have told so many of my friends about this experience and I highly recommend Huffines of Lewisville, TX.  I also want to thank Bill in the finance department.  He stayed late working to find me a great rate.  He even called to check on me the next day and sent all my paperwork to me saving me a trip back to Huffines.  You may ask....why am I writing this?  Because I understand customer's and people. Normally, you only hear the bad news or problems.  I wanted to let everyone know that there were no problems at this dealership.  All the people at Huffines's of Lewisville are fantastic.  Seriously, if you need a new car or truck, even pre-owned, they have a great selection.  My experience was truly great and I wanted to put it out there for all to see and read!   Thank you Huffines. Doug Burack More

by DOUGLASBURACK Verified Customer Verified Customer

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Skyler, Darrell and Bill Brand were great! Couldn’t be happier! Took great care of me. I would highly recommend this dealership to friends and family alike. On a side note, the men’s restro Couldn’t be happier! Took great care of me. I would highly recommend this dealership to friends and family alike. On a side note, the men’s restroom in the new car building could use a vent. Everything else was great! -JT More

by jttodaro Verified Customer Verified Customer

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