Nick Richko

Anthony Rizza and the service department are super and come see Tony Rizza to buy your next vehicle come see Tony Rizza to buy your next vehicle More

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Larry Papp was amazing ! He had awesome customer service and took good care of my family for the holidays ! Merry Christmas Larry ! He had awesome customer service and took good care of my family for the holidays ! Merry Christmas Larry ! More

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Larry Papp is the best I’ve bought plenty of vehicles from him go see him for your next vehicle. Kenny and Jimmy got me a great deal on trade. Matt in finance was super fast and friendly as well from him go see him for your next vehicle. Kenny and Jimmy got me a great deal on trade. Matt in finance was super fast and friendly as well More

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Extremely Disappointing Experience – Rude and Unprofessional Staff I had an incredibly disappointing experience at Rizza Cadillac in Tinley Park, specifically with their parts department. From Unprofessional Staff I had an incredibly disappointing experience at Rizza Cadillac in Tinley Park, specifically with their parts department. From the moment I walked in, I was met with complete disrespect by an employee named Dave. His very first words to me were, “Are you here to waste my time or are you actually going to buy something?” — a completely inappropriate and unprofessional way to greet any customer, let alone someone who came in intending to do business. I was shocked at how aggressive and rude his tone was throughout the interaction. I asked if there was a manager I could speak to, and Dave flatly told me there wasn’t anyone available. That turned out to be false — I did eventually find a manager on site. Unfortunately, the manager showed no interest in resolving the situation or even acknowledging the seriousness of how I was treated. He simply shrugged it off and told me there was nothing he could do. It’s incredibly frustrating to walk into a reputable dealership expecting professionalism, only to be treated with blatant disrespect and indifference. Rizza Cadillac seriously needs to address the behavior of their staff, particularly in the parts department. No customer should ever be made to feel disrespected or dismissed the way I was. I strongly urge anyone considering doing business here — especially with the parts department — to proceed with caution. Customer service clearly isn’t a priority at this dealership. More

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A very Unprofessional Dealership! Their Sale's Manager was very Rude, Demeaning and Condescending. I wonder if I was a Younger Person (I am 74) if he would have treated me the same. I Their Sale's Manager was very Rude, Demeaning and Condescending. I wonder if I was a Younger Person (I am 74) if he would have treated me the same. I am Very Disappointed in the Treatment that I received. I have written this review so other's do not go thru the Trepidation that I was exposed to. More

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In my 70 years on this planet, this is the worst car dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadi dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadillac dealership and this is the first Cadillac I have had. The car itself is good. I actually like it. I got screwed out of a free charger installation and stuck with a free charging service I can't use since there are none of them within 120 miles from me. I tend to trust people. I learned my lesson and lost faith in people. They lie extensively. They don't return your calls. I will never deal with them again and I don't think you should either. More

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I would like to thank sales associate Marcin Gacek for doing a phenomenal customer service job. He was patient, professional and courteous. He knew my needs and fulfilled them with them with the assistanc doing a phenomenal customer service job. He was patient, professional and courteous. He knew my needs and fulfilled them with them with the assistance of Kenny. Matt in finance was truly a wonderful and courteous person as well. I truly will refer my friends to this dealership. Thanks again for all of your help. I am blessed to know that people still do really care. More

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Spent the afternoon at Rizza searching for a Buick. Larry Papp, sales rep, was super helpful and patient. We took two test drives and he made the car purchasing process very easy! Everyone from finance Larry Papp, sales rep, was super helpful and patient. We took two test drives and he made the car purchasing process very easy! Everyone from finance to the rewards group were so friendly and helpful. Highly recommend! More

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I had an exceptional experience at this dealership thanks to the outstanding team. Carlos, my salesman, was incredibly knowledgeable and made the entire process smooth and enjoyable. Nick and Kenny, the sale to the outstanding team. Carlos, my salesman, was incredibly knowledgeable and made the entire process smooth and enjoyable. Nick and Kenny, the sales managers, were accommodating, professional, and went above and beyond to ensure I got a great deal. I highly recommend this dealership for their top-notch service and fantastic team! More

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Great experience! Everyone was helpful! I was treated so nicely and the process was very easy, well explained, and everyone made sure that I understood what was going Everyone was helpful! I was treated so nicely and the process was very easy, well explained, and everyone made sure that I understood what was going on. 5 stars! I would recommend all my friends & family! More

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