Nick Richko | Page 2

Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More

by Ornelascj19 Verified Customer Verified Customer

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They are wonderful! The sales process was great from start to finish! I would like to thank everyone! Joe & Munir helped me setup everything and made the new car process The sales process was great from start to finish! I would like to thank everyone! Joe & Munir helped me setup everything and made the new car process easy to figure out! More

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It was a great experience at this dealership the service Dept. Was great i went in forba window shield and bug shield and it turned out great inwould like to thank John in the service dept. He was great as Dept. Was great i went in forba window shield and bug shield and it turned out great inwould like to thank John in the service dept. He was great as always i even got a text while i was waiting thatnif i needed anything let them know. I was excited thatnthey gave me what i wanted thanks to John even though they did not want to John said give the customer what he want so i would likento say thanks to.John and the team i leftnhappy Pastor Jessie W Lee More

by revjlee51 Verified Customer Verified Customer

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DEALER. .WAS VERY GOOD IN TAKING CARE OF MY TRUCK TUNE UP WAS CONCERNED ABOUT MY TIME.. THANKS .WAS VERY GOOD IN TAKING CARE OF MY TRUCK TUNE UP WAS CONCERNED ABOUT MY TIME.. THANKS More

by JFHATHOME Verified Customer Verified Customer

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Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also Very nice customer service and pretty knowledgeable also More

by CHE.CHAP74 Verified Customer Verified Customer

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Part was not in when I had a appointment. Part came in a day late Part came in a day late More

by Teddybear2 Verified Customer Verified Customer

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Unrivaled service and sales teams. Best customer service in the business. I refer all my friends and family. Best customer service in the business. I refer all my friends and family. More

by lmtriggiani20 Verified Customer Verified Customer

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Larry and Nick both took excellent care when I was looking to lease or buy a new car. they both worked hard to make my payment where I wanted at. Both were helpful. Will recommend Rizza for they go b looking to lease or buy a new car. they both worked hard to make my payment where I wanted at. Both were helpful. Will recommend Rizza for they go beyond what they need to. More

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They fixed my Cadillac very quickly and shop is very clean. Friendly smiles everywhere I turned followed by a lot of laughter! clean. Friendly smiles everywhere I turned followed by a lot of laughter! More

by AMYELLENA Verified Customer Verified Customer

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Very professional kind neat concerns of your needs not pushy gave car back cleaned pulled up front and no hassle 👍😊 pushy gave car back cleaned pulled up front and no hassle 👍😊 More

by alnizick1 Verified Customer Verified Customer

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