Nick Richko

In my 70 years on this planet, this is the worst car dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadi dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadillac dealership and this is the first Cadillac I have had. The car itself is good. I actually like it. I got screwed out of a free charger installation and stuck with a free charging service I can't use since there are none of them within 120 miles from me. I tend to trust people. I learned my lesson and lost faith in people. They lie extensively. They don't return your calls. I will never deal with them again and I don't think you should either. More

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I would like to thank sales associate Marcin Gacek for doing a phenomenal customer service job. He was patient, professional and courteous. He knew my needs and fulfilled them with them with the assistanc doing a phenomenal customer service job. He was patient, professional and courteous. He knew my needs and fulfilled them with them with the assistance of Kenny. Matt in finance was truly a wonderful and courteous person as well. I truly will refer my friends to this dealership. Thanks again for all of your help. I am blessed to know that people still do really care. More

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Spent the afternoon at Rizza searching for a Buick. Larry Papp, sales rep, was super helpful and patient. We took two test drives and he made the car purchasing process very easy! Everyone from finance Larry Papp, sales rep, was super helpful and patient. We took two test drives and he made the car purchasing process very easy! Everyone from finance to the rewards group were so friendly and helpful. Highly recommend! More

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I had an exceptional experience at this dealership thanks to the outstanding team. Carlos, my salesman, was incredibly knowledgeable and made the entire process smooth and enjoyable. Nick and Kenny, the sale to the outstanding team. Carlos, my salesman, was incredibly knowledgeable and made the entire process smooth and enjoyable. Nick and Kenny, the sales managers, were accommodating, professional, and went above and beyond to ensure I got a great deal. I highly recommend this dealership for their top-notch service and fantastic team! More

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Great experience! Everyone was helpful! I was treated so nicely and the process was very easy, well explained, and everyone made sure that I understood what was going Everyone was helpful! I was treated so nicely and the process was very easy, well explained, and everyone made sure that I understood what was going on. 5 stars! I would recommend all my friends & family! More

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Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More

by Ornelascj19 Verified Customer Verified Customer

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They are wonderful! The sales process was great from start to finish! I would like to thank everyone! Joe & Munir helped me setup everything and made the new car process The sales process was great from start to finish! I would like to thank everyone! Joe & Munir helped me setup everything and made the new car process easy to figure out! More

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It was a great experience at this dealership the service Dept. Was great i went in forba window shield and bug shield and it turned out great inwould like to thank John in the service dept. He was great as Dept. Was great i went in forba window shield and bug shield and it turned out great inwould like to thank John in the service dept. He was great as always i even got a text while i was waiting thatnif i needed anything let them know. I was excited thatnthey gave me what i wanted thanks to John even though they did not want to John said give the customer what he want so i would likento say thanks to.John and the team i leftnhappy Pastor Jessie W Lee More

by revjlee51 Verified Customer Verified Customer

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DEALER. .WAS VERY GOOD IN TAKING CARE OF MY TRUCK TUNE UP WAS CONCERNED ABOUT MY TIME.. THANKS .WAS VERY GOOD IN TAKING CARE OF MY TRUCK TUNE UP WAS CONCERNED ABOUT MY TIME.. THANKS More

by JFHATHOME Verified Customer Verified Customer

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Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also Very nice customer service and pretty knowledgeable also More

by CHE.CHAP74 Verified Customer Verified Customer

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