Nick Pridham

We had a great experience purchasing our new Yukon XL Denali from Key GMC of Rochester. The team went above and beyond by coordinating a transfer from another dealer so we could get access to the exact v Denali from Key GMC of Rochester. The team went above and beyond by coordinating a transfer from another dealer so we could get access to the exact vehicle we wanted, which made the entire process smooth and stress-free. They were flexible and fair when it came to the financials, taking the time to work with us and make everything clear and comfortable. Once the purchase was complete, they thoroughly oriented us to the vehicle and made sure we understood all the features before driving off the lot. Overall, it was a professional, accommodating, and positive buying experience. We would definitely recommend Key GMC of Rochester to anyone looking for a seamless vehicle purchase. More

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I am satisfied with the service I have received. Employees listen, are respectful and are helpful in all your needs. Employees listen, are respectful and are helpful in all your needs. More

by cody Verified Customer Verified Customer

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Irina was extremely knowledgeable and patient. She took the time to listen to ensure she understood our needs. She was a pleasure to work with! She took the time to listen to ensure she understood our needs. She was a pleasure to work with! More

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Irina was incredibly helpful and was determined to make sure my family was able to get into a safe and comfortable vehicle. The entire team was super helpful and friendly. They made my first new vehicle pu sure my family was able to get into a safe and comfortable vehicle. The entire team was super helpful and friendly. They made my first new vehicle purchase as smooth as could be. More

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I had a great experience with the sales and management team at Key GMC of Rochester, NH. A heartfelt thank you to JJ, Irina, and the rest of the team for their hard work, dedication, and outstanding clien team at Key GMC of Rochester, NH. A heartfelt thank you to JJ, Irina, and the rest of the team for their hard work, dedication, and outstanding client relations. Their professionalism made the process seamless and enjoyable. Special thanks to Irina Barth for her exceptional work and exemplary client relations, as well as her constant post-sale follow-up and support. I look forward to doing more business with the team at Key GMC in the future. More

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Irina was awesome to deal with! The whole team works very hard to make your experience comfortable. Irina went above and beyond what we expected, always easy to contact and answeri The whole team works very hard to make your experience comfortable. Irina went above and beyond what we expected, always easy to contact and answering all of our questions. JJ is still working to resolve an issue for me and making sure we get what we expected. Nick was extremely proficient and friendly and went through the paperwork part very quickly. All in all, one of our better experiences buying a car. More

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This was a great experience! !! No hassle straight forward!!! They kept within my budget and so friendly!!! !! No hassle straight forward!!! They kept within my budget and so friendly!!! More

by jame_79 Verified Customer Verified Customer

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The whole sales process was easy and painless. My salesman Noah was professional and worked hard to make the deal happen. The finance department was great also. Thank you Key GMC of Rochester for My salesman Noah was professional and worked hard to make the deal happen. The finance department was great also. Thank you Key GMC of Rochester for my 2026 GMC 2500 SLT. More

by rgelardielectric Verified Customer Verified Customer

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Irina Is a wonderful salesperson . From the second i walked in , i knew i was being taken care of . When they didn't have the vehicle i wanted, she went out of her way to find it and From the second i walked in , i knew i was being taken care of . When they didn't have the vehicle i wanted, she went out of her way to find it and bring it to the dealership . Would highly recommend her as she is extremely knowledgeable and friendly. More

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service charged $200 to diagnose problem but didn't even test drive. The lane keep system keeps signaling that you are crossing lane even on straight away, they said nothing wrong. When I went to start car test drive. The lane keep system keeps signaling that you are crossing lane even on straight away, they said nothing wrong. When I went to start car and engage system the button light says lane keep is on but drivers scene says its off. So if I saw it when starting car I guess their mechanic should see it.Took the car down the road same thing steering by itself on straight aways. Went to see service manager and he never apologized and spoke like it was nothing. Will never use them again. More

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